Product: Lg Electronics Tv Rating: 2 Stars Clear all filters (16 of 161 reviews match)
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Tvsdailydeals in Chicago, Illinois - Ripped off, pushed to buy a lg tv for $1500,and found the same tv at Best Buy for $900

1.5
Details
They sold me a tv,i emailed to get the stats and price shop. Never got a response for 2 weeks, they just dropped off the tv and won't respond to me
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Review
#1418085 Review #1418085 is a subjective opinion of poster.
Product
Lg Electronics Tv
Reason of review
Pricing issue
2.3
Details
We purchased our #55LW5600 Smart, 3D LG TV in 2012! Now the internal tuner does not work, this should not happen on a six year old tv. It seems that one can purchase this same or similar tv for the amount to repair. What kind of crap is this. I fully expected this tv...
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2 comments
Anonymous
#1566468

I have had many tvs die from tuner not working, for very little you can buy a set top box, make sure they receive HD signals, try looking recycle yards, and Tv will still be usable.

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Review
#1362893 Review #1362893 is a subjective opinion of poster.
Product
Lg Electronics Tv
Reason of review
Bad quality
Loss
$3000
2.0
Details
I purchased two LG smart TVs from Greysonline.Both were delivered and faulty. After speaking with Customer Support, they were returned to Sydney where they were to be repaired under warranty. I was told the turn around would be 3-5 business days! Six weeks later I'm...
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Review
#1184576 Review #1184576 is a subjective opinion of poster.
Product
Lg Electronics Tv
Cons
  • Being messed around
  • Anything about my experience with greysonline
Reason of review
Faulty products but when returned to be repaired under warranty, they do "missing"
Loss
$1700
Preferred solution
Full refund
1.6
Details
Bought a 55 inch smart tv with Roku in 2016. After just a month on using the tv it would turn off on its on and wouldn't hook to my internet. Called LG and they had Geek uad come and look at it and they discovered that the mother board and wifi board here defective. Lg...
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Review
#1170424 Review #1170424 is a subjective opinion of poster.
Product
Lg Electronics Tv
Cons
  • Customer service does not deliver on promises
  • Company policy regarding defect with product
Reason of review
Damaged or defective
Loss
$900
Preferred solution
I just want it fixed at no charge
Tags
  • Lg 55 Inch Roku Tv

Lg Electronics - Bad TV

1.9
Details
LG tv burned out just after the warrantee ran out. Piece of crap. One would think that it would give a few years of service after the guarantee expires, but not the case. What do they expect you to do , buy a new set every other year. This is just poor quality, plain and simple. I will never buy another L G product. The tv was purchased at lol Greg, which is no longer in business. Company was contacted but they were of no help at all. Customer service sucks. Lg is supposed to be top of the line, but more like the bottom of the barrel. No more From lg, that's for sure.
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Review
#1107502 Review #1107502 is a subjective opinion of poster.
Product
Lg Electronics Tv
Cons
  • Poor quality
Reason of review
Bad quality
Preferred solution
Let the company propose a solution
Tags
  • Junk Service

Conns - Lg Electronics Tv Review

1.5
Details
We elected to take the cash payoff option (its a scam) on our television and sound equipment purchased in Phoenix Az. We made a lum sum payment over $800 to pay this off in Feb. of 2016 and was told we now have a ZERO balance by the customer service rep. We have just been recently notified by TEXT mind you we, still owe $735 because they declined the cash payoff. Its 10 months later, really? I am getting my attorney involved.
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Review
#974016 Review #974016 is a subjective opinion of poster.
Product
Lg Electronics Tv
Reason of review
Problems with payment
1.9
Details
I purchased a 60 in tv very specificaly with a 120hz refresh rate when I got it home and had it set up I found they had loaded the wrong set so I went back to the store and the manager told me they wanted $75 to exchange it and told me if I didn't like it he'd call...
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Review
#946164 Review #946164 is a subjective opinion of poster.
Product
Lg Electronics Tv
Reason of review
Not as described/ advertised
1.7
Details
WE GOT THE TV HOME A COUPLE DAYS LATER I PUT IT TOGETHER. I PLUGGED IT IN TO FIND THE SCREEN WAS SHATTERED. I CALLED THE WILMINGTON,NC STORE. I WAS TOLD TO BRING IT BACK AND THEY WOULD EXCHANGE IT.MY WIFE BROUGHT THE TV BACK AS SHE WAS CARRYING THE TV IN THE STORE ALL...
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Review
#917957 Review #917957 is a subjective opinion of poster.
Product
Lg Electronics Tv
Reason of review
Return, Exchange or Cancellation Policy
Loss
$374
Preferred solution
Let the company propose a solution
Tags
  • failure to reimburse
2.2
Details
I recently purchased a LG OLED T.V from the Brick which stopped working exactly 2 months after I received it.I will not go into all of the hoops I have jumped through in the last week as it has been many and I am still without a T.V today. LG has agreed to replace the...
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Review
#845106 Review #845106 is a subjective opinion of poster.
Product
Lg Electronics Tv
Cons
  • I did not like
Reason of review
Poor customer service
Preferred solution
Allow me to purchase a different brand of T.V

Contact Lg Electronics Customer Service

Website:
www.lg.com
Mailing Address:
U.S.A. Corporate Headquarters 1000 Sylvan Avenue
Englewood Cliffs, NJ 07632
USA
Phone:
(800) 243-0000
All Lg Electronics Contacts

Lg Electronics Reviews

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  5. 1 review
Lg Electronics reviews

Lg Electronics in Ashburn, Virginia - Lack of customer support

2.0
Details
After purchasing a high end oled hdtv, I needed to purchase extra 3D glasses. At this point I've emailed LG five times, called their support phone (twice) with no call back, sent a letter via US mail. Four months has gone by and ZERO response. After spending $6000.00 dollars for the TV and no support, just great!!! What must one do to get help/attention with these people? The above describes my problem, I don't need more words. However I'll simply add more blather to fill the box. Eighty so far, this is almost as bad as dealing with LG support. Thank you for listing my complaint this time.
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1 comment
Anonymous
#1146303

I have the same $6000 TV. Just be happy it's lasted you this long.

Mine had a service issue after only ONE month! And the service is HORRENDOUS!

Even the management team member was rude & useless.

I'm selling it at a $2000 loss as soon as it's "repaired" & buying a Samsung for 1/2 the money. Not worth the stress.

Review
#822480 Review #822480 is a subjective opinion of poster.
Product
Lg Electronics Tv
Pros
  • Friendliness of front line customer service
Cons
  • Lack of customer service
  • Lack of contacting me
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution