Product: Lg Electronics Tv Rating: 3 Stars Clear all filters (4 of 161 reviews match)
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Buddys Home Furnishings - Not Pleased AT ALL

3.3
Details
Please Please! If you trying to get a new TV, don't think or get the 65" LG. It's not worth the money. Better save your money n get another better brand cash. This TV's worth $500 (Cash) but u end up paying 3 or more of the same . It's not an Auto!. I just told the truth.
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#1480657 Review #1480657 is a subjective opinion of poster.
Product
Lg Electronics Tv
Reason of review
Bad quality

Lg Electronics - Everything I own made by LG is broken

2.6
Details
Just a warning for Holiday Shoppers considering buying LG products: Over the last few years, I've purchased 2 60" Plasma TVs, 2 Surround Sound Systems and a BlueRay Player from LG and now none of them work. Both Plasma TVs show only a blank screen with no sound, (one has been repaired three times already at my own expense and is now broken again), both surround sound systems have failed, (one shows only artifacts on the screen and the other doesn't work at all and the BlueRay player won't turn on at all either. I contacted LG to see if they were willing to assist and was given a flat "No" because they are all out of warranty (One of the TVs is only one month past warranty). I pleaded with a manager to understand my plight considering the fact that ALL of my LG products have failed within a few years and was simply asking for assistance with part numbers, etc. so I could perhaps fix them myself and they wouldn't even assist with that stating that they do not assist with self repair in any way at all. I understand that sometimes things break and do not last as long as we'd all like, but EVERYTHING I own made by LG is a lemon and their customer service is not only unhelpful but uncaring. Please don't make the same mistake I did and just stay away from LG Products unless you've got money to burn. I don't normally take time to bash brands or services but I just wanted to share my experience with LG Products in case anyone else is considering purchasing one this holiday season.
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#1141847 Review #1141847 is a subjective opinion of poster.
Product
Lg Electronics Tv
Reason of review
Bad quality
Loss
$5000
Preferred solution
Let the company propose a solution

Lg Electronics in Concord, California - LG Customer Service DOES NOT EXIST - one big joke !

3.0
Details
Avoid LG... might be nice, but customer service does not exist with them. Bought a 55 inch Ultra 4K HD TV and just this week an LG G4 phone. Cannot get anyone (live) in customer service. Emails go unanswered, and their on-line chat people are clueless - typical call center overseas with no help. Corporate does not answer their phones and lets them ring, on and on. If you call the number given for LG cell phones, you get an automated machine asking you to input your number so it can send you a text message which re-directs you back to LG's web site.... you go in one big circle. Totally useless..... do not buy LG and expect any help - it does not exist. They only want to sell a product, after that, you are on your own.
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#674559 Review #674559 is a subjective opinion of poster.
Product
Lg Electronics Tv
Cons
  • Corporate offices do not answer phones
  • Only automated machine with no help
  • Unless you input your phone number you are disconnected
Reason of review
Poor customer service
Loss
$2500
Preferred solution
Hire *** live people to answer phones..... AND answer your phones when customers call the Corp Office for Cell Phones - not some automated machine

Lg Electronics in Phoenix, Arizona - 65" TV screen cracked Horrible Customer Service!!!

3.0
Details
I purchased a 65" TV it worked less than 2 weeks and called LG to repair the problem which I had no idea the screen was cracked. I was told by repairman this is common during shipping or it was already cracked during manufacturing. It was very small.. I still can't see it but now I have a tv that I paid $1300.00 for and no one wants to fix it that I did not do the damage to it like they are stating. I even offered to pay for 1/2 the cost. I will never buy LG again and hope that you will consider the same because the customer service is horrible..They even said the last time I called that it was repaired..really I think not..they do not know what they are doing. I even called the corporate office and I kept getting the run around with no call backs and excuses that "oh he is in a metting or now he is on vacation",one excuse after the other. I am so disappointed with LG on how they treat their customers..Never again LG life not so good in this hosehold!!
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#631009 Review #631009 is a subjective opinion of poster.
Product
Lg Electronics Tv
Cons
  • Service offered
Reason of review
Damaged or defective
Loss
$1300
Preferred solution
Deliver product or service ordered

Contact Lg Electronics Customer Service

Website:
www.lg.com
Mailing Address:
U.S.A. Corporate Headquarters 1000 Sylvan Avenue
Englewood Cliffs, NJ 07632
USA
Phone:
(800) 243-0000
All Lg Electronics Contacts

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