Product: Lg Electronics Tv Rating: 4 Stars Clear all filters (2 of 161 reviews match)
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Rating:
4.0
Details
purchased a new lg 65 in uhd tv had tv for 5 months the picture goes out called customer service set up service complaint number. service people blackies called following day gave info off tv told the part was ordered should have within 24-48 hours. after 12 days and...
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#1264937 Review #1264937 is a subjective opinion of poster.
Product
Lg Electronics Tv
Cons
  • Employees especially the managers
Reason of review
Return, Exchange or Cancellation Policy
Loss
$1200
Preferred solution
exchange for similiar priced tv not lg. they have a samsung there

Lg Electronics in Saint Paul, Minnesota - Not receiving customer service if that's what you want to call it! Receiving simple information on product features apparently is impossible!

4.0
Details
I have tried desperately to get information as to how all the features on my 47 inch TV work. The 3d features in particular. I was on the phone with 4 different customer service representative this morning and 2 product specialist, if that's what you want to call them, the total time exceeded two and a half hours. in all that time and with all of those conversations I never received even one answer to any of my questions! all I wanted to know is what is the purpose of the icons that appear on the screen when you turn on the 3d feature.not only could I not find someone that could tell me but I could not find anyone that could even look it up. I found one of the people that I was talking to extremely rude. This is not customer service.this isindicative of customer service across the country. I probably should say across the world.
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#569224 Review #569224 is a subjective opinion of poster.
Product
Lg Electronics Tv
Pros
  • Their products
Cons
  • Representatives
Reason of review
Poor customer service
Loss
$1
Preferred solution
Let the company propose a solution

Contact Lg Electronics Customer Service

Website:
www.lg.com
Mailing Address:
U.S.A. Corporate Headquarters 1000 Sylvan Avenue
Englewood Cliffs, NJ 07632
USA
Phone:
(800) 243-0000
All Lg Electronics Contacts

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