1.6
Details
I bought a 55inch UHD TV from amazon (LG amazon version TV) 2 years ago. A week ago, the TV is automatically turn on and always volume max without touch. LG customer center try to reset TV by remote access and it totally not worked. Then, they gave me a contact point...
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1 comment
Machele
#1782748

Apparently, you thought somebody was going to make a service call to your residence, fix the telly and not charge your? Something like a television is not usually worth the bother nor the expense to repair nowadays.

When they break and you cannot fix them by resetting then just throw out and buy a new one. LG is usually fairly reliable, but things do break without warning and for no apparent reason.

FYI: stay away from the unreliable brands like HiSense, Element and others. Do some research before you buy.

Review
#1717607 Review #1717607 is a subjective opinion of poster.
Service
Lg Electronics Tv Repair
Reason of review
Poor customer service
Loss
$189
Preferred solution
Let the company propose a solution
Tags
  • LG customer service usa
1.8
Details
I purchased LG OLED65G7P tv on May 8, 2017. This unit lists for $7000. The unit totally failed on December 29, 2017. It shut down and would not come back on. Dealing with LG over this issue has been a nightmare to put it mildly (many hours on the phone and sending...
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Review
#1172520 Review #1172520 is a subjective opinion of poster.
Service
Lg Electronics Tv Repair
Reason of review
Warranty issue
Loss
$7000
1.7
Details
I spent 4k on an LG OLED tv one year ago - the TV now shows green blobs on the screen ( TV IS STILL UNDER THIER SO CALLED WARRANTY). I have placed numerous phine calls into LG's warranty department (obvoiusly the calls go to another country, as yoy can bareley...
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1 comment
Anonymous
#1419302

LG has very few service people in the USA. Most evey shop is refusing to go anywhere the south Korean dictatorship.

Review
#1161627 Review #1161627 is a subjective opinion of poster.
Service
Lg Electronics Tv Repair
Reason of review
Warranty issue

65" LG Oled TV | Lg Electronics in Huntsville, Alabama

1.0
Details
in November 2016, I bought a 65' Oled LG television. Within 2 months, January 2017, I had issued with the brightness and picture and called LG customer service. I was told that the issues I described would more than likely not be covered. On 12/2/17( 3 weeks after warranty expired), the $5000 tv went bright then dark and currently 1/2 is super bright and flickering making it unusable. Called LG and after much frustration, was transferred to manager for a 1 time courtesy repair. Uploaded my receipt and was promised a return call. After 3 days, I had to call LG again and a different manager told me they would not offer the 1 time courtesy repair as promised as i bought my TV from Best Buy at a discount - like that matters!! I own several LG products and have filed a BB complaint. If LG refuses to cover their defected product, I will NEVER buy again and report and repost everywhere I possibly can. HORRIBLE CUSTOMER SERVICE
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Review
#1142421 Review #1142421 is a subjective opinion of poster.
Service
Lg Electronics Tv Repair
Reason of review
Damaged or defective
Loss
$3500
Preferred solution
Deliver product or service ordered
Tags
  • Functions Broken

LG TV | Lg Electronics in Chatsworth, Georgia

1.9
Details
I purchased a LG TV 9/16/15 the screen started flashing and white lines appeared the week before my warranty expired. I called LG and was given the name of Service Center they said yes we will fix it, It is 10/5/16 they still HAVE NOT fixed my TV they will not give the service center the approval number. I have spent so much time on phone with these people.. finally a week ago I was told they mishandled the whole repair process. I have heard nothing from them since... so I am sitting on hold again to see what they say now. I will NEVER buy a LG product again .
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Review
#931592 Review #931592 is a subjective opinion of poster.
Service
Lg Electronics Tv Repair
Cons
  • Customer service and attitude
  • Getting the run around from customer service people
Reason of review
Warranty issue
Loss
$1000
Preferred solution
Someone to fix my TV
Tags
  • Lg Worst Customer Service Products

Pissed off !!!!!!!!!!!! | Lg Electronics in Camp Lejeune, North Carolina

1.0
Details
i have a 55 inch smart tv that we bought in April 2016 we have had the mother board replaced in june 2016. with only to have to contact them again in aug for the tv that just not shuts off when ever it wants to. contacted them on aug 5 and they said that someone would come out and fix it well no one showed called LG back on aug 23 for them to send someone else to come out and fix it.... wellll AGAIN no one showed or called. when i called LG back on aug 27 to find out what was going on they said they where gonna replace it or give us the money that we paid for it back. contacted them today sept 14 to find out there is nothing they can do !!!!!!!!!!!!!!! i call BS this tv has been down more than it has worked and for them to say we will fix it over and over and will not replace is BS i will never buy another LG tv again !!!! oh and the best part is that they are saying on aug 5 we refused serivce hahah yah okay good try and they where super rude to me and my husband im done
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Review
#918610 Review #918610 is a subjective opinion of poster.
Service
Lg Electronics Tv Repair
Cons
  • Just hate lg
Reason of review
Bad quality
Loss
$1200
Preferred solution
Full refund
Tags
  • Lg Warranty

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