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1.0
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LG WARRANTY DEPARTMENT SUCKS THE PRODUCT BREAKS DOWN AFTER THE WARRANTY IS OVER...THEY DON'T HONOR THEIR PRODUCTS SO IM NOT BUYING ANYTHING ELSE THAT LG PRODUCES....GONNA MISS GOOD BUSINESS..
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1 comment
Anonymous
#1233294

I agree. By the way that I was treated on the phone to day, it is obvious that they don't care once you have bought their product.

I'm debating whether to send my cell phone in for repair or just buy a new once. It is only 2 months old. They won't send me a loaner phone while they try to fix it. I could be out for a while without a phone.

They could charge me , even though it is under warranty. The customer support disconnected our call without even telling me!

I will make it a point to never purchase an LG product again!!! Will update if I send my phone in but I'm pretty scared to do so.

Review
#941405 Review #941405 is a subjective opinion of poster.
Product
Lg Electronics Warranty
Reason of review
Warranty issue

Review in Appliances and Electronics category | Lg Electronics in Moorestown Township, New Jersey

1.0
Details
I Wish I could imagine this problem happening to myself. LG also, did not honor my system sealed warranty. The only level was executive customer service, who was not knowledgeable, unprofessional and rude. I will never buy LG again, I will replace all other LG appliances in the next couple of years, and never buy LG again! My sealed system warranty (compressor, condenser, dryer, evaporator, tubing). Most other repairs will not touch your fridge with warranty in effect, $1500 for labor, and display!!!! Warranties are legal however, they fail to mention that other parts, labor, freon are involved are not covered! NEVER AGAIN LG!!!!
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Review
#823886 Review #823886 is a subjective opinion of poster.
Product
Lg Electronics Warranty
Reason of review
Warranty issue
1.0
Details
Our refrigerator which cost $2,300 stopped working on Feb. 1st. A call to the number in the manual connected me to a call center somewhere in the world to a person who did not understand English. They referred me to an LG authorized repair service. After 2 weeks and 3...
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2 comments
Machele
#1123425

It's always best now to buy a cheaper appliance and when it breaks, just throw out and replace with another cheap one. Remember, the more "bells and whistles" an appliance has, the more probable you will have something break sooner rather than later.

Good luck. Too late to bone up on your Hindi I suppose?

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Review
#804651 Review #804651 is a subjective opinion of poster.
Product
Lg Electronics Warranty
Reason of review
Damaged or defective
Loss
$2400
Preferred solution
Deliver product or service ordered

LG Earbuds SUCK. | Lg Electronics in Erlanger, Kentucky

1.0
Details
Had the sound go out in my right earbud, still under warranty. Got jerked around by the CS and a whole shitton of 'This will void the warranty' which includes ACTUAL PHYSICAL WEAR AND TEAR OF THE UNIT. Including sending them out on my own cost. Which always scores more points. 'Your stuff broke, and now I have to pay to ship it out so you guys can *maybe* fix it?' These guys suck. Never buying from these guys again. Save your money and buy some non-LG ones off Amazon. Never doing buisness with LG again. The CS circle *** is never, ever worth it.
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Review
#728374 Review #728374 is a subjective opinion of poster.
Product
Lg Electronics Warranty
Cons
  • Lack of customer support
  • Representative
  • Repair issues handling
Reason of review
Warranty issue
Loss
$75
Preferred solution
Replacement of Earbuds

LG Products are *** and Warranty will not be honored. | Lg Electronics in Udon Thani, Udon Thani

1.0
Details
Bought a vacuum and used it 5-6 times before motor broke. LG refused to even look at it without a deposit equal to 50% of purchase price plus shipping both ways. And this was a product one month into supposed warranty coverage. How they get any repeat business is beyond me. Buy Samsung. Far superior products with warranty service. LG is the cheapest junk. Would be better off buying knock off China copies from internet. Junk like LG also with no warranty but at least cheap and not expected to be quality. LG sucks. Don't buy from them. Never again anything LG!
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Review
#642175 Review #642175 is a subjective opinion of poster.
Product
Lg Electronics Warranty
Cons
  • Quality
Reason of review
Bad quality
Loss
$150
Preferred solution
How about fix it.
1.0
Details
My washing machine started to rust around the lid, dispenser and now I have noticed rust spots on my bedding from the drum. The bleach dispenser does not dispense the bleach. I contacted customer service and they were of no help. They said it was out of warranty and...
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36 comments
Anonymous
#1774200

Same problem here started after 2-3 years of ownership. They said it was because I spilled bleach around the dispenser.

Which I never spilled the bleach to rust it out.

Well now it has started behind the glass door under the controls which is no where near the bleach dispenser. No help at all from LG

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Review
#528921 Review #528921 is a subjective opinion of poster.
Product
Lg Electronics Warranty
Reason of review
Damaged or defective
Loss
$500
Preferred solution
Full refund

Contact Lg Electronics Customer Service

Website:
www.lg.com
Mailing Address:
U.S.A. Corporate Headquarters 1000 Sylvan Avenue
Englewood Cliffs, NJ 07632
USA
Phone:
(800) 243-0000
All Lg Electronics Contacts

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