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3.6
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Lg Electronics - Rusting around bleach dispenser of my LG top load washer
Lg Electronics - Rusting around bleach dispenser of my LG top load washer
My 4 year old LG washer started to rust around the bleach dispenser less than 2 years after buying this machine.The rusting has continued and now a larger area around the dispense is involved. As the base metal has rusted under the porcelain finish it began to flake...
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41 comments
Anonymous
#1754096

I have model WT5070CW top load LG, bought from Sears in July of 2012. Had the flake issues and still do coming from the drum on to my clothes.

And, now the rust around the bleach dispenser. Called LG for both issues, they said nope cant help will offer a discount if you buy a new LG machine.

NOT. Will not buy them again.

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Review
#983567 Review #983567 is a subjective opinion of poster.
Product
Lg Electronics Washing Machine
Reason of review
Damaged or defective
Loss
$300
Preferred solution
Let the company propose a solution

Lg Electronics - Washing Machine Review

Dear Sir/Madame, About six weeks ago my washing machine stopped working suddenly, so I contacted the Egyptian department of LG and told them the problem, so they took me up for an appointment and told me that they'll send someone to check on the machine. The thing is, they told that because I'm out of the gaurentee system, I have to pay for the guy's service which is 110 L.E and whatever fixes he does on the machine; which was fine with. A week later the guy that was supposedly coming "in 48 hours" came to see what's wrong with the washing machine, he then took out a cable from his bag and connected it to the electrical system of the machine, after he did this the electrical system exploded, and sparks came out, and there was this smell like it was burnt, and every single light in the apartment went off. After what he caused he told me that I need a new electrical board because mine has a problem (he did the damge) and that I should pay 2000 L.E for a new one; I was so frustrated, I didn't even pay for the visit (the 110). Shortly after he left, I called the LG department and told them what happened and they told me that it's his mistake and he should carry full responsibility, and they promised me that they'll provide me a new part instead of the part he damaged within 48 hrs. I waited for more than one week (I lost count) and no one showed up or even called me, I called the LG call center and they told me they'll inform the head office/Manager later and he'll contact me (later being 24 hrs). I waited (AGAIN) for more than 10 days and I even called daily to see if he's gonna call me or contact me in anyway. After being fed up, I threatened them by saying that I'll send an email to the main website in Korea, and I'll tell them everything that happened, and how he damaged my washing machine, and the fact that I take my clothes daily, and wash them at my family's place which is completely far away. An hour later, someone from the company called me and told me that if I wanna fix my machine I should pay 2000 L.E and that's final (even though they were the ones to do the damge) and after I told him that it's unfair, and that I'll send a letter to LG in Korea he told me that he doesn't care,  and that I could do whatever I want to do, and he was really rude, disrespectful, and unprofessional. I'm writing you this letter because I really wish you'd take an action with the Egyptian branch of LG. When I searched the Internet about them I found out that they had a lot of people complaining about the maintenance and service, and they had so many legal issues and cases with some people; this would cause a bad reputation for LG globally.
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Review
#981316 Review #981316 is a subjective opinion of poster.
Product
Lg Electronics Washing Machine
Reason of review
Poor customer service

Lg Electronics in Silsbee, Texas - DISGRUNTAL LG CUSTOMER

1.5
Details
In March 2016 I purchased a LG front loading washing machine, and dryer. The machine has been a complete disaster and has been serviced 4 times with parts replaced on the washer. The washer does not ring the water out of the clothes causing me to have to dry the clothes for hours, and sometimes the machine errors out and does not complete the load. I was told in order to return the product to Conns I would have to pay a restocking fee even though the machine was defective. The dryer with all its functions has been reduced to a quick dry option due to glitches in that machine as well. I was told by LG that I was entitled to a replacement, but after providing evidence of purchase they still refuse to replace the machine. I am still making payments on this over price machine that was sold as a super capacity machine and obviously is not. I am hurt and disappointed in the washer and dryer, in Conns, and LG which I thought were quality companies.
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Review
#927897 Review #927897 is a subjective opinion of poster.
Product
Lg Electronics Washing Machine
Pros
  • Color of machine
Cons
  • Product quality
Reason of review
Bad quality
Loss
$2386
Preferred solution
would like the machines replaced

Lg Electronics - Junk LG washer

I purchased this thing 4 1/2 years ago and put a 5 yr warranty now its rusting around the area of the soap dispenser and when you close it rusty flakes fall in the tub. I called sears service and was told in no uncertain terms that rust was not covered. By the 5 year or mfg warranty so much for the 500.00 extra warranty last time they get me. How do i say any thing else other than hope it holds together for a while it not been to bad other wise just the disk spun off and had to be replaced but that was warranty thanks
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Review
#894008 Review #894008 is a subjective opinion of poster.
Product
Lg Electronics Washing Machine
Reason of review
Warranty issue

Lowes Lg Electronics Washing Machine Review from Columbus, Georgia

So I started the day off with buying an LG washing machine for a 50 % off but it had been "repaired". Thinking Lowes was reputable we went ahead and thought wow we are so lucky, returned it three hours later . Bought another ' repaired ' washing machine for two hundred more about to return that too coz it doesn't work. I don't know what racket Lowes has but I will NEVER buy anything from Lowes ever again. They are a complete scam. Lowes sucks completely and utterly. By far the worst appliance shopping ever. Did I say Lowes sucks. And we are a working class family. And they at trying to screw us over .
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Review
#871960 Review #871960 is a subjective opinion of poster.
Product
Lg Electronics Washing Machine
Reason of review
Damaged or defective

Lg Electronics in Minneapolis, Minnesota - Failed front end washer-- Extremely Bad Service

2.0
Details
Please think twice ( once) about a LG purchase. Check out hundreds / thousands of complaints --- about service -- blogs,,etc. If you luck out and the product works --- great. However , if anything goes wrong , you can forget any type of service that makes sense. They simply, do not care. My polite complaint yielded a rude reply ( albeit prompt ) with a lead in phase - " Life is Good" ---- then, proceeded to tell me to forget any input, help, comments. No questions about the failure , no inquiry about the timing , NADDA ! Do not buy a LG product ! Even if it has good features --- if it fails ,,you are stuck with an electronic boat anchor. OK, If you're a masochist,, this is your company !
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Review
#807786 Review #807786 is a subjective opinion of poster.
Product
Lg Electronics Washing Machine
Pros
  • Washer
Cons
  • Lack of customer support
Reason of review
Bad quality

Lg Electronics in Mechanicsburg, Pennsylvania - HORRIBLE customer Service!!!!!!!

1.0
Details
I purchased an LG front loading washer. After 2 weeks, it was not spinning properly. I called LG, they sent some one out, and he replaced the rotor. Guess what? It still doesn't work right. I called back, requested they pick up this washer and bring a different one. Nope. They said they will service it every week if needed-until the end of the manufacturers warranty. In the mean time-I am supposed to miss work and wait for their repairman, and run to the Laundromat when the washer is not working. I asked why they didn't stand behind their products, this one is obviously defective. Basically- I bought the washer, not their problem.
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Review
#802158 Review #802158 is a subjective opinion of poster.
Product
Lg Electronics Washing Machine
Pros
  • N o t h i n g
Cons
  • We dont care attitude
Reason of review
poor quality, poor customer service, defective product
Loss
$785
Preferred solution
Take away this defective washer, and deliver one that works. If it requires 2 service calls in the first 3 weeks-it is obviously defective

Lg Electronics - Doe not do the job

4.0
Details
After having an LG front loading washer, I swore I would never buy another LG washer again. I don't know what I was thinking, but after searching for a decent washer at a fair price I chose the LG Wave Force top load. What a big mistake. This washer ALWAYS goes out of balance when doing any kind of load (who has time to watch the laundry!!!), never puts enough water in the bin, the clothes come out knotted and wrinkled. I've tried every setting and still have had the same problem. No more LG for us!
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Review
#799817 Review #799817 is a subjective opinion of poster.
Product
Lg Electronics Washing Machine
Reason of review
knotted clothing & sheets, not enough water and always have to add water when doing any type of laundry.

Lg Electronics in Charlotte, North Carolina - Bad advice on help line

called LG on a code eF on my lg front load washer.they informed me it was a water inlet valve so I purchased one from LG . This did not fix the problem. I called back and they changed the diagnoses they said it was a thermoster, yes thermoster not thermostat. I purchased one from LG. It also didn't fix it. I was a stopped up hose going to the tub with a sensor in it. They admitted the bad advice but would not give a refund on the part.will not shop LG again,nor refere them to my friends
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Review
#747817 Review #747817 is a subjective opinion of poster.
Product
Lg Electronics Washing Machine
Cons
  • No apparent resolution to my problem
Reason of review
Bad quality
Loss
$61
Preferred solution
Full refund

Lg Electronics in Tehran, Esfahan - Bad service

LG COMPANY I am sending this email to complain about your agent bad service in Iran. In year 2010 I bought a dish washing machine model WZ-6805. Unfortunately, the machine did not have a good quality, which led to many difficulties for me, and recently I faced a big problem with this machine and I have not received any good service form your agent named Gold Iran company. I hereby want to complain about this company, and mention that, their service and support is not satisfactory at all. I would really appreciate if you could do something about this matter as soon as possible, since they don’t give me satisfying answer. Your prompt reply would be highly appreciated. Yours sincerely. rezaabayar
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Review
#734123 Review #734123 is a subjective opinion of poster.
Product
Lg Electronics Washing Machine
Reason of review
Bad quality
Preferred solution
Let the company propose a solution