Lg Electronics Washing Machine Reviews and Complaints
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After a the first year of purchase or less, my machine started to rust right around the bleach dispenser. At first I though I was putting the bleach in the wrong place and after calling LG and explain to them my issue. They simple said they couldn’t do anything since...
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Review
Product
Lg Electronics Washing Machine
Cons
- Customer satisfaction not their priority
Reason of review
Bad quality
Loss
$700
Preferred solution
Full refund
Best Buy - WORST COMPANY I HAVE EVER DEALT WITH
Ordered washing machine and dryer. Deliver guys called me over 1 hour before my delivery window saying they were at my house and needed to be let in. Luckily my son was home and let then in because I was at an appointment. They installed washing machine and dryer and said everything was working properly. Right after they left, I started a wash and washing machine was not working. Spent over 5 hours trying to get someone out to repair washing machine. Was hung up on, told I would be called back and wasn't, called store, no answer all day. Finally reached a manager and he disconnected me. I now want to return everything and cannot get though. Worst experience ever. I would never use this company.
Review
Product
Lg Electronics Washing Machine
Reason of review
Poor customer service
Loss
$2243
Preferred solution
Full refund
I bought my house with a LG washing Machine 4 years ago. The machine is new. It’s nothing but problems. Contacted there customer support. They promised to send a technician out to fix it. After not hearing from them I called back only to be told that they changed their...
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Review
Product
Lg Electronics Washing Machine
Pros
- Washer
Reason of review
Poor customer service
Loss
$200
Preferred solution
Fix the washing machine
Lg Electronics in Brighton, Michigan - Top loader nightmare
Just got le code. After two years of unbalanced load codes. Washer is level and floor is firm. 70% of loads are out of balance no matter how you load. Why should i have to call service it is quite clear these products suck. Someone needs to do something about this company.
Review
Product
Lg Electronics Washing Machine
Reason of review
Bad quality
Loss
$700
Preferred solution
Let the company propose a solution
Tags
Lg Electronics in Hilliard, Ohio - Rusted Top Load Washing Machine
I bought an LG top load washing machine and I noticed it started rusting around the bleach dispenser. I contacted LG and they said it wasn't their problem. It started getting worse and I was able to find a replacement for $140.00. Thank God I was able to replace it and my boyfriend installed it. I believe LG should reimburse me the $140. They have had numerous complaints about this particular model rusting around the bleach dispenser and have done nothing. When replacing the old one, we found it was rusting underneath. Poor appliance, horrible customer service and horrible company.
Review
Product
Lg Electronics Washing Machine
Reason of review
Bad quality
I have repeatedly contacted LG and never received a call back regarding the issues with my washer. Finally, after remaining on hold for an extended period of time, I was put through to a supervisor. After explaining, AGAIN the issues with this washer's lack of cleaning...
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Review
Product
Lg Electronics Washing Machine
Reason of review
Bad quality
Bought a washing machine, did not work properly from day one. LG sent two techs that reported to the company that it would be cheaper to replace than repair...the started A&E repair. First person agreed it would be cheaper to replace than repair- sent report, sent 2nd...
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Review
Product
Lg Electronics Washing Machine
Reason of review
Poor customer service
Lg Electronics - No live help! Anything to get you to go away
My lg washer dryer literally caught on fire, they have no service center in my area(Boston,ma! Lol) so they referred a company that would t even touch it... been calling for a month every day and the only call I get back 2 weeks ago was looking for a proof of purchase that I’ve sent 2 times via fax and email... this company sucks! They keep referring me to the executive customer service saying they can only email and not call them
Review
Product
Lg Electronics Washing Machine
Reason of review
Bad quality
I could not figure out why I was getting rough spots on my white uniform since I work as a nurse and I put in brand new white uniforms and I ruined them all and I googled it and I thought it was maybe coming from something at that lodge piece of metal that got lodged...
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Review
Product
Lg Electronics Washing Machine
Lg Electronics in Chagrin Falls, Ohio - Same experience with rust on LG Wave Series
Same thing as everyone else, bleach dispense has rusted out and has dangerous edges. Anyone know what is happening with the class action suit?
Review
Product
Lg Electronics Washing Machine
Reason of review
Bad quality
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Yes I had nothing but issues and a similar experience! I Have tried reaching out to LG on multiple occasions.
Between our LG electronics, washer and dryer and all of the appliances in our home, everything is LG. Dryer drum completely separated, as in it cracked at the weld points. This was a top of the line unit, the most expensive option Best Buy offered. Luckily warranty covered it but it was a giant pain.
I had never had a dryer do that let alone one that was practically new. Washer broke out of warranty more times than I can count, LG refused to help. After spending more in repairs than the dryer was worth, I gave up and bought the cheapest Amana I could find and it’s been an amazing washer for years. Now after my ice machine breaking, and now the refrigerator no longer cooling I paid $95 just for the repair guy to tell me the compressor is broken and it will cost $1,100 to fix??????
I tried to ask for an out of warranty exception from LG given my loyalty but they refused! You think after spending over $10,000 in electronics and appliances they would appreciate me as a customer more. They offered to send a tech out to repair at 100% my cost or give me a 20% discount on another fridge!!!!
Never again LG!!! I’m embarrassed by how much money I have spent with you and how many customers I’ve sent to you!