Product: Lg Electronics Washing Machine Rating: 1 Star Clear all filters (19 of 83 reviews match)
Filter by rating
filters
Product:
Rating:

Best Buy - WORST COMPANY I HAVE EVER DEALT WITH

1.0
Details
Ordered washing machine and dryer. Deliver guys called me over 1 hour before my delivery window saying they were at my house and needed to be let in. Luckily my son was home and let then in because I was at an appointment. They installed washing machine and dryer and said everything was working properly. Right after they left, I started a wash and washing machine was not working. Spent over 5 hours trying to get someone out to repair washing machine. Was hung up on, told I would be called back and wasn't, called store, no answer all day. Finally reached a manager and he disconnected me. I now want to return everything and cannot get though. Worst experience ever. I would never use this company.
View full review
Review
#1631253 Review #1631253 is a subjective opinion of poster.
Product
Lg Electronics Washing Machine
Reason of review
Poor customer service
Loss
$2243
Preferred solution
Full refund
1.0
Details
I bought my house with a LG washing Machine 4 years ago. The machine is new. It’s nothing but problems. Contacted there customer support. They promised to send a technician out to fix it. After not hearing from them I called back only to be told that they changed their...
View full review
1 comment
sadanddisappointed
#1739331

Yes I had nothing but issues and a similar experience! I Have tried reaching out to LG on multiple occasions.

Between our LG electronics, washer and dryer and all of the appliances in our home, everything is LG. Dryer drum completely separated, as in it cracked at the weld points. This was a top of the line unit, the most expensive option Best Buy offered. Luckily warranty covered it but it was a giant pain.

I had never had a dryer do that let alone one that was practically new. Washer broke out of warranty more times than I can count, LG refused to help. After spending more in repairs than the dryer was worth, I gave up and bought the cheapest Amana I could find and it’s been an amazing washer for years. Now after my ice machine breaking, and now the refrigerator no longer cooling I paid $95 just for the repair guy to tell me the compressor is broken and it will cost $1,100 to fix??????

I tried to ask for an out of warranty exception from LG given my loyalty but they refused! You think after spending over $10,000 in electronics and appliances they would appreciate me as a customer more. They offered to send a tech out to repair at 100% my cost or give me a 20% discount on another fridge!!!!

Never again LG!!! I’m embarrassed by how much money I have spent with you and how many customers I’ve sent to you!

Review
#1617232 Review #1617232 is a subjective opinion of poster.
Product
Lg Electronics Washing Machine
Pros
  • Washer
Reason of review
Poor customer service
Loss
$200
Preferred solution
Fix the washing machine

Lg Electronics in Brighton, Michigan - Top loader nightmare

1.0
Details
Just got le code. After two years of unbalanced load codes. Washer is level and floor is firm. 70% of loads are out of balance no matter how you load. Why should i have to call service it is quite clear these products suck. Someone needs to do something about this company.
View full review
Review
#1581352 Review #1581352 is a subjective opinion of poster.
Product
Lg Electronics Washing Machine
Reason of review
Bad quality
Loss
$700
Preferred solution
Let the company propose a solution
Tags
  • Bad Lg Products And Service

Lg Electronics in Hilliard, Ohio - Rusted Top Load Washing Machine

1.3
Details
Lg Electronics - Rusted Top Load Washing Machine
Lg Electronics - Rusted Top Load Washing Machine
Lg Electronics - Rusted Top Load Washing Machine
I bought an LG top load washing machine and I noticed it started rusting around the bleach dispenser. I contacted LG and they said it wasn't their problem. It started getting worse and I was able to find a replacement for $140.00. Thank God I was able to replace it and my boyfriend installed it. I believe LG should reimburse me the $140. They have had numerous complaints about this particular model rusting around the bleach dispenser and have done nothing. When replacing the old one, we found it was rusting underneath. Poor appliance, horrible customer service and horrible company.
View full review
Review
#1538266 Review #1538266 is a subjective opinion of poster.
Product
Lg Electronics Washing Machine
Reason of review
Bad quality
1.0
Details
I have repeatedly contacted LG and never received a call back regarding the issues with my washer. Finally, after remaining on hold for an extended period of time, I was put through to a supervisor. After explaining, AGAIN the issues with this washer's lack of cleaning...
View full review
Review
#1520267 Review #1520267 is a subjective opinion of poster.
Product
Lg Electronics Washing Machine
Reason of review
Bad quality
1.0
Details
We purchased a washer and dryer from Lowe's in May of 2018. Washer leaked from day one. Lowe's would not take it back. 18 months later, after spending hours and hours on the phone with LG still no resolution, plus the floor of my BRAND NEW HOUSE is torn up where the...
View full review
Review
#1375376 Review #1375376 is a subjective opinion of poster.
Product
Lg Electronics Washing Machine

Lg Electronics - Clothes smell awful after washing and treating tub weekly

1.0
Details
It is a waste of my time to wash our clothes in this cesspool. They would be better off never washing. We treat it weekly as advised and the stench of the clothes after washing is absolutely unbearable at worst and barely tolerable at best. We had an extremely cheap washer before moving and thought we were moving on to a better one, we were wrong. Very wrong.
View full review
Review
#1341335 Review #1341335 is a subjective opinion of poster.
Product
Lg Electronics Washing Machine
Reason of review
Bad quality
1.3
Details
i am using a front loading 5.5 Kg LG washing machine. registered a complaint (No. RNP 180604090057) for Water drainage problem on 2nd jun after 2 days a stupid Technician Mr Rabbani Visits us and says problem is solved within 2 mins . We paid 590 Rs as service charges,...
View full review
Review
#1277125 Review #1277125 is a subjective opinion of poster.
Product
Lg Electronics Washing Machine
Cons
  • Customer satisfaction not their priority
Reason of review
Poor customer service
Preferred solution
Full refund
1.0
Details
Lg Electronics - LG True Wave washer rusting
Lg Electronics - LG True Wave washer rusting
Lg Electronics - LG True Wave washer rusting
I have the same issue.The rust is getting really bad around the bleach dispenser on my Wave Force True Balance topload washing machine. I called LG and they gave me a run around numerous times and told me it wasn’t covered under warranty. Horrible customer service,...
View full review
Review
#1212403 Review #1212403 is a subjective opinion of poster.
Product
Lg Electronics Washing Machine
Reason of review
Bad quality
Loss
$140
Preferred solution
Let the company propose a solution

Contact Lg Electronics Customer Service

Website:
www.lg.com
Mailing Address:
U.S.A. Corporate Headquarters 1000 Sylvan Avenue
Englewood Cliffs, NJ 07632
USA
Phone:
(800) 243-0000
All Lg Electronics Contacts

Lg Electronics Reviews

  1. 213 reviews
  2. 140 reviews
  3. 31 reviews
  4. 6 reviews
  5. 1 review
Lg Electronics reviews
1.0
Details
Lg Electronics - RUST BUCKET
Lg Electronics - RUST BUCKET
First time consumer of high end LG washing machine.Alot of bells and whistles, very expensive machine was expecting great quality. VERY disappointed. Within the first year I had a small rust spot appear near the bleach dispenser within 18 months another appeared on...
View full review
Review
#1193332 Review #1193332 is a subjective opinion of poster.
Product
Lg Electronics Washing Machine
Reason of review
Bad quality