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No live help! Anything to get you to go away | Lg Electronics

1.5
Details
My lg washer dryer literally caught on fire, they have no service center in my area(Boston,ma! Lol) so they referred a company that would t even touch it... been calling for a month every day and the only call I get back 2 weeks ago was looking for a proof of purchase that I’ve sent 2 times via fax and email... this company sucks! They keep referring me to the executive customer service saying they can only email and not call them
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Review
#1471794 Review #1471794 is a subjective opinion of poster.
Product
Lg Electronics Washing Machine
Reason of review
Bad quality
2.1
Details
We purchased a washer and dryer-- we are both Senior Citizens so do not use it alot. After having it for only 4 years the machine started having issues with being out of balance. We had purchased a warranty - called the warranty company- they sent some one out- he said...
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Review
#1392957 Review #1392957 is a subjective opinion of poster.
Product
Lg Electronics Washing Machine
Cons
  • Horrible warranty service
Reason of review
Poor customer service
Loss
$900
Preferred solution
Full refund
2.4
Details
i bought a LG washer in 2016. a lil while ago the agitator and cap came loose and fell off. Called the store where I purchased the product and explained to them what had happened. They sent me the website to show me a recall for that model and part. Called LG customer...
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Review
#1328770 Review #1328770 is a subjective opinion of poster.
Product
Lg Electronics Washing Machine
Cons
  • Product quality and lack of professional customer service
Reason of review
Damaged or defective
Loss
$400
Preferred solution
fix my washing machine that should have never broken. free of charge. your products are not cheap. just the quality
2.1
Details
We bought our washer in 2016, of I had read the reviews I would found all of you unsatisfied customers. Our bleach spout has bubbles around it and rust under the spout. I contacted customer service they passed the buck blamed me the consumer for not cleaning it every...
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Review
#1311621 Review #1311621 is a subjective opinion of poster.
Product
Lg Electronics Washing Machine
Reason of review
Bad quality
1.8
Details
Purchased a LG washer and dryer and spent almost $2,000 from Home Depot we have the extended warranty for 5 years which is another hundred and thirty. It has been 6 years this past December of 2017. I called the company to ask them about the rust issue they wanted to...
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Review
#1253581 Review #1253581 is a subjective opinion of poster.
Product
Lg Electronics Washing Machine
Reason of review
Warranty issue
1.6
Details
LG Workforce top load washer - same problems - bought in 2010 and 3 yrs ago it started to rust around the bleach dispenser along with rust where the hinges are where the door connects. Now, the bleach dispenser (trim piece taken off) is barely hanging on because of the...
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Review
#1163412 Review #1163412 is a subjective opinion of poster.
Product
Lg Electronics Washing Machine
Pros
  • Way it looks - its deceiving
Reason of review
Bad quality
Loss
$2000
Preferred solution
Let the company propose a solution

Stay Away from LG Washers | Lg Electronics

1.9
Details
11/2/17 I bought my LG washing machine 5 years ago and it wasn't cheap. A hunk of junk and LG could care less. My machine started rusting at the bleach dispenser cup, detergent dispenser and now it's all over the top. I didn't even know that a washing machine could rust from the inside out like that. My old machine was a 21 year old Amana and it was a work horse. The computer finally died and was just to old to replace. Like everyone else, I was told by LG that it's out of warranty and they give me the phone number of 3 repair facilities. So now I am going to be stuck with the repair. I won't buy LG appliances again; they don't stick by their product. It is so evident that this rust issue is a manufacturing flaw, so many people have the same issue. Life's good, yeah for LG; not their customers. I am going to consumer affairs. San Pedro,CA
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Review
#1125859 Review #1125859 is a subjective opinion of poster.
Product
Lg Electronics Washing Machine
Pros
  • Design and features of product
Cons
  • Company policy regarding defect with product
Reason of review
Bad quality
Loss
$1800
Preferred solution
Let the company propose a solution
1.7
Details
LG wave force washer rusting  - Lg Electronics
I bought the LG wave force top loader about 3 yrs ago.After about 14 months it started to have small rust spots near the beach dispenser. I did some research and found it was a common problem and not covered under the warranty. Mfgr solution is to state that the bleach...
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1 comment
Anonymous
#1379324

Same problem! In 2017 LG makes a washing machine that rusts.

Your clothes are not clean. Beside the obvious poor quality and performance of LG washers and dryers, Energy Standards require the washers and dryers to have certain parameters that conserve energy. How a 1.5 hour wash cycle with a possible rewash can be energy efficient? Google it.

I spoke with a plumber and he told me his wife soaks his work clothes otherwise they are simply not clean.

I noticed recently the new products to make your wash smell good. From that I presume I am not the only person who believes their clothes are not clean.

Review
#1110646 Review #1110646 is a subjective opinion of poster.
Product
Lg Electronics Washing Machine
Reason of review
Bad quality

Lg Electronics - Washing Machine Review

1.9
Details
We will resort to beating on her close upon a rock in a river and hanging from tree branches to drive before ever buying another LG product! Spent over $2000 on washer, dryer and dishwasher. All three have serious serious design flaws which LG refuses to acknowledge. Buyer beware. Better spend your money on a rock for the river then a dime with these cheeks . Wrote a letter to the president hoping to appeal to some professional ethics, got a letter back saying the problem was the ductwork in our house , well the problem persists even when it's not connected to anything are they really that *** they can't understand simple English? By the way their executive services department is nothing other than a ruse to try to placate customers . Never ever ever purchase their products
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Review
#1017314 Review #1017314 is a subjective opinion of poster.
Product
Lg Electronics Washing Machine

Contact Lg Electronics Customer Service

Website:
www.lg.com
Mailing Address:
U.S.A. Corporate Headquarters 1000 Sylvan Avenue
Englewood Cliffs, NJ 07632
USA
Phone:
(800) 243-0000
All Lg Electronics Contacts

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Lg Electronics reviews

Poor warranty service | Lg Electronics

1.7
Details
Washing Machine purchased 9/28/2016 leaks at the bottom of the door. Door rattles excessively when machine is on the spin cycle. One certified technician in a 50 mile radius. Very rude if you have not purchased the machine from him. Poor customer service ratings and it's been recommended no to let him into your home. Waiting for the approval to go beyond that 50 miles from the locating department. and waiting and waiting. First report was called in Nov. Spoke to a CS manager, Tish, who was less than helpful. Told me I had to wait longer and there was nothing she could nor willing to do to speed things up.
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Review
#1009427 Review #1009427 is a subjective opinion of poster.
Product
Lg Electronics Washing Machine
Cons
  • Customer service does not deliver on promises
Reason of review
Warranty issue
Preferred solution
Let the company propose a solution