Product: Lg Electronics Wt5001cw Washing Machine Clear all filters (1 of 1 reviews match)
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Lg Electronics - LG Washing Machine Rusting in LESS than 2 years
Lg Electronics - LG Washing Machine Rusting in LESS than 2 years
Bought a new LG Washer and Dryer, Washer model WT5001CW in 2011. In LESS than 2 years, rust began to develop around the bleach dispenser. I do not use bleach in my clothes, only as directed to clean the machine monthly. I contacted their customer service and the rep...
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5 comments
Machele
#1333325

Your mistake was in reading the instructions that came with the new washer. If you had thought about it, you wouldn't have believed it when LG said to use bleach once a month to "clean" it.

We have never used bleach period as we have usually been on a septic system and know better. However, here is something I found concerning bleach and rust: "The active ingredient in bleach is a chemical compound called sodium hypochlorite. It acts as an oxidizing agent, ionizing other materials by removing electrons from them; this is why it removes stains from clothes and kills germs. The oxidizing properties of bleach accelerate rusting; iron loses electrons more readily in the presence of bleach than in plain water." I suspect the combination of bleach and very poor metal and/or surface protection(baked on "paint") caused the rust problem.

The days of a washer lasting 25 years are long gone.

The best thing to do now is buy a basic, no-frills appliance, forget about those extended warranty scams and when the thing breaks and you can't fix it, throw it out and buy another. You'll be ahead in the long run.

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#931975 Review #931975 is a subjective opinion of poster.
Product
Lg Electronics Wt5001cw Washing Machine
Cons
  • Product rusted and company said this is normal
Reason of review
Damaged or defective
Loss
$800
Preferred solution
Let the company propose a solution
Tags
  • Lg Washer Rust
  • Lg Products Junk
  • Lg Useless Warranty
  • Lg Horrible Customer Support
  • Do Not Buy Lg Washer

Contact Lg Electronics Customer Service

Website:
www.lg.com
Mailing Address:
U.S.A. Corporate Headquarters 1000 Sylvan Avenue
Englewood Cliffs, NJ 07632
USA
Phone:
(800) 243-0000
All Lg Electronics Contacts

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