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I am now on my third LG G4. Broke down with the LG Loop fault 4 months ago and I lost my photos and contacts. Now the new phone LG replaced it with (LG G4) did the same thing and I lost all my photos and contacts again.

Sprint is replacing this time. They offered me a less expensive HTC because they said they can't guarantee the LG G4 won't break down again.

LG should offer a discount on a different comparable model instead of replacing faulty phones. As much as I like the LG G4; not sure I want to invest in another LG unless LG can offer me something for all the headaches

Product or Service Mentioned: Lg Electronics Cell Phone.

Reason of review: Bad quality.

Monetary Loss: $500.

Preferred solution: Would like a phone of equal or better quality to replace faulty one or a full refund.

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