Not resolved

My NEW washer is broken. I called customer service and they will not set up a repair until I give them the serial number.

I would love to do this, but LG put the number on the back of the machine. I cannot move the machine to see the number. They will not set up a repair until they have the number. Why do they put the serial number on the back???

I have called three times and they keep telling me to move the machine. It is filled with water, in a tight spot, and I am not that strong.

Product or Service Mentioned: Lg Electronics Repair.

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