I bought a LG refrigerator in March, 2011. Now it is time to replace the water filter, but only LG sells it.
If you need your filter replaced it will cost you $78 plus $10 shipping!! The old filters cost between $50 & $60 and I found it where I bought my appliance so I did not have to pay for shipping. When I called customer service they were of absolute no use & very, very unhelpful. They just wanted to pass me to their parts department as quickly as possible so they did not have to deal with an upset customer.
BAD, BAD, BAD policy. Run away from this company!
Product or Service Mentioned: Lg Electronics Refrigerator.