Purchased this system appx 1.5 years ago. Sent in 2 times, under warranty, because the wireless receiver in the subwoofer wasn't working.
$69 for service, each time.
It broke..a third time... This time they won't fix it.
It's supposed to have a 1 year parts warranty, however LG is saying the 1 yr parts warranty is based off the date of purchase - not the date they last replaced the exact same part! The sad part is the customer service guys are actually sympathetic, but they are just an intermediary between the customer & somebody that made the decision about whether I ever buy another LG product very easy - I won't :)
Product or Service Mentioned: Lg Electronics Warranty.