Stay away from LG!
Unfortunately, I am one of the suckers who bought one of the first Maytag Neptune front loaders. After hundereds of dollars spent on repairs and a machine that didn't work, I was insulted with a $300 voucher to purchase other Maytag *** following a long class action suit.
Now I have a two year old LG Tromm washing machine that does not work. I have spent hundred of dollars to fix multiple problems. The door assembly has been replaced, the door gasket has been replaced, a control module has been replaced and it still leaks out the door, it doesn't complete a cycle, it makes loud grinding noises and it repeatedly shuts off in a middle of a load.
The salesman at Best Buy had assured me this was a great machine made by a great company. That's a laugh. The machine is junk and their customer service should be called the anti-customer service. They thanked me for calling and told me they would make sure their factories in China would be told about my concern so they could improve the product.
This time I am not waiting for a class action suit, I am going to my local circuit court to file suit under my state's lemon laws.