We purchased an LG Large Capacity Top Load Washer two years ago. Within six months the machine literally imploded causing property damage to our home.
LG was unrsponsive and Home Depot, being great at customer service, stepped up and replaced the washer. 14 months later the washer is broken again. 4 weeks post breakdown and a lack of customer service, 3 cancelled appointmets by the LG authorizied technician and still not even a date to come fix the machine. I'll have to purchace a new washer this weekend.
Rest assured it will not be manufactured by LG. The machine breaking down is bad enough but the utter lack of responsiveness by LG and it's representatives takes the cake.
It is obvious to me that they do not stand by their products.
If there are any LG rep's reviewing this site I look forward to hearing from someone that has the ability to get things done.
Product or Service Mentioned: Lg Electronics Washing Machine.