LG was our first smooth top range. It is ***.
First, the oven would turn itself off. After restart it would continue to happen over and over. LG tech serviced it in Feb 2013 for $200. New control board.
Within 3 months it started failing again. The oven goes overtemp and burns up food. It happens suddenly and the only warning is the smell of burnt food. I discovered the oven has been recalled.
I contacted the recall hotline and learned that my problem is not covered by the recall. It turns out that because the general description of the problem, as written in the Consumer Product Safety Commission website, (http://www.cpsc.gov/en/Recalls/2013/LG-Electronics-Recalls-Electric-Ranges-Due-to-Burn-and-Fire-Hazards/) omits the word "oven" and uses only the word "burner". LG conveniently applies these words literally and does not acknowledge an oven failure within the recall definition. here is the paragraph from the CPSC site: "Incidents/Injuries:
LG has received 80 reports of incidents involving burners failing to turn off or the temperature setting increasing unexpectedly during use.
No fires or injuries have been reported."
The oven temperature runs away already!....overheats to the max!....out of control!.....but, according to LG, it is only a recall item if the stove top burners do this.If the oven does this same exact thing, it is not a recall item.
How convenient. I wonder if the CPSC realizes that the general description of the issue on their website provides a strict definition (and loopholes) for LG.
Product or Service Mentioned: Lg Electronics Range.
Monetary Loss: $1100.