Toney,Alabama
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1.2
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Customer service
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Exchange, Refund and Cancellation Policy
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LG REFRIDGE $2500 FRENCH DOOR QUIT COOLING AT 3.5 YEARS. THEN WITHIN 6 MONTHS OF THAT IT QUIT AGAIN.

LG OFFERS NO SUPPORT, NO SERVICE AND BASICALLY STATES THEIR IMPLIED WARRANTY IS ONLY FOR PARTS NOT LABER WHICH I PAID A SERVICE TECHNICIAN THAT STATED HE WOULD NOT DO THEIR WARRANTY WORK BUT WOULD SERVICE IF WE PAID HIM DIRECTLY. LABOR EXPECTED TO BE $400 AND LG SAYS THAT THIS IS IN THE WARRANTY. YES IT IS WRITTEN IN THEIR BOOK ONCE YOU GET THE PRODUCT HOME BUT RETAILERS SHOULD BE REQUIRED TO HAVE YOU SIGN A WRITTEN COPY INDICATING YOU READ SUCH A THING. IT IS ABSOLUTELY HORRIBLE.

DO NOT BUY ANY LG PRODUCT READ THE WARRANTY. THERE IS NOTHING BEYOND 12 YEARS WITH EXCEPTION OF PARTS ON SEALED SYSTEM AND COMPRESSOR BUT THEY DON'T INFORM YOU OF THIS AT TIME OF PURCHASE AND THAT THESE SYSTEMS COST MANY HOURS OF LABOR TO FIX. MY LOCAL TECHNICIANS AT THREE SEPARATE BUSINESSES REFUSE TO WORK ON THEIR PRODUCTS WHETHER WARRANTY WORK OR NOT. SAY PARTS TOO HARD TO GET AND THEY DON'T GET PAID FOR THEIR WORK.

THEY DON'T OFFER THEM SUPPORT SO MANY HAVE DROPPED THEIR PRODUCTS AND DON'T DO THEIR SERVICE WORK. THIS SHOULD BE REQUIRED TO BE DISCLOSED WHEN YOU PAY THIS KIND OF MONEY FOR A PRODUCT EXPECTED TO PROVIDE FITNESS OF SERVICE MORE THAN THIS AMOUNT OF TIME. SAVE YOUR MONEY! THEIR ELECTRONICS ARE THE SAME.

READ YOUR WARRANTIES AND ALL FINE PRINT BEFORE PURCHASE AND REFUSE TO ACCEPT ANY MANUFACTURER'S PRODUCT THAT DOES NOT PROVIDE DECENT WARRANTY.

THESE ARE VERY COSTLY.

Product or Service Mentioned: Lg Electronics Refrigerator.

Reason of review: ALL OF THE ABOVE HORRIBLE SERVICE.

Monetary Loss: $2600.

Preferred solution: Full refund.

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