Not resolved
Customer service
Diversity of Products or Services
Ease of Use
Price Affordability
Product or Service Quality
Style and Design
Value for money
1 comment

Sharing a similar situation. 2 years old.

Stopped cooling. Best Buy tech came, sealed system issue-suggested I call LG (amazingly there was NO CHARGE!) So I called LG customer service-Wow, that was frustrating! Had to wait another 5 days for the LG “certified” tech to tell me it’s a compressor failure, but only AFTER I wrote a check. Seems odd since I can hear it running, it’s not hot, sounds normal.

Oh yeah, and it will be $750 for labor but I’m “lucky the compressor is under warranty”! After reading others nightmares with LG, I am now convinced it’s a leak and I’m being taken advantage of. $750 now. Freon will leak out again and I’ll have to call again...

my $2200 fridge is now on my back porch until I can decide what to do.

We bought a new fridge! And NOT an LG.

Review about: Lg Electronics Lfxs29626S Refrigerator.

Reason of review: Bad quality.

Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment

LG customer service is horrible

You May Also Like