Not resolved

We purchase a LG Washer in November of 2009. In June of 2013 it started to stop washing in the middle of the cycle.

Upon getting it looked at by their service people, they told us the entire machine had to be replaced because we used too much soap! WHAT A JOKE! They want $500 from us for a machine that was only used 2x per week! WHAT A PIECE!

HORRIBLE COMPANY AND PRODUCT! Their customer service department is a joke.

They set it upThey denied the extended warranty claim to replace the whole thing. PLEASE STAY IN KOREA!

Product or Service Mentioned: Lg Electronics Washing Machine.

Monetary Loss: $500.

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