TV was a gift for in-laws. TV picture went blank after 16 months of use.
Felt that LG could work with me to help out elderly in-laws on repair. Said they would pay but took over 2 months to get back to me and that was only because I kept calling. Said they call back but never would. By then I had TV repaired to please parents.
LG then refused to pay because not a authorized LG repair dealer. Repair dealer has been in business for over 40 yrs.
They knew TV was at repair dealer and said they would cover it. BUY SAMSUNG!
This person wrote the review because of poor customer service of lg electronics tv from Lg Electronics. Reviewer claimed that he or she lost $240 and wants Lg Electronics to offer any options to resolve the issue.
The most disappointing in user's experience was quality. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
Also, this reviewer considered the following company: Maytag. We collected other reviews about products and/or services offered by Lg Electronics for you to read. This information may help you with your purchase decision.