Not resolved
Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money

I have the same issue. The rust is getting really bad around the bleach dispenser on my Wave Force True Balance topload washing machine.

I called LG and they gave me a run around numerous times and told me it wasn’t covered under warranty. Horrible customer service, horrible company and horrible appliance for the money. I purchased mine from Sears and will never buy LG or buy an appliance again from Sears. This should have been recalled and replaced for no charge by LG.

I even asked them to just ship me the part and I’ll repair it myself.

They refused and said it’s not their problem. Seriously a defect that should be replaced at no charge.

Product or Service Mentioned: Lg Electronics Washing Machine.

Reason of review: Bad quality.

Monetary Loss: $140.

Preferred solution: Let the company propose a solution.

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