Not resolved
Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money

I've called customer service and all I get is a *** person asking me if I did the basic stuff you do when your phone locks up and now I'm looking to become a part of that CLASS ACTION SUIT against LG. Even though they knew about it and didn't bother to fix it with a Update or sending out replacement units and so at this point doing far worst then Samsung did with the Galaxy Note 7 and I wouldn't mind a replacement as long as it isn't a LG G4 or LG v10 cause I went through this problem once already and find no reason to do anything as long as I get my Android back, I really like the LG V20.

Product or Service Mentioned: Lg Electronics Cell Phone Replacement.

Reason of review: Damaged or defective.

Monetary Loss: $600.

Preferred solution: Full refund.

I liked: I am just getting started to return my phone, I liked it when my phone worked, If i get a free lg v20 or a 50 percent off a lg v20 for t-mobile.

I didn't like: Corporate offices do not answer phones, No in-store replacement, People in the lg support service do not know how to help anyone.

Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment

You May Also Like