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I've called customer service and all I get is a *** person asking me if I did the basic stuff you do when your phone locks up and now I'm looking to become a part of that CLASS ACTION SUIT against LG. Even though they knew about it and didn't bother to fix it with a Update or sending out replacement units and so at this point doing far worst then Samsung did with the Galaxy Note 7 and I wouldn't mind a replacement as long as it isn't a LG G4 or LG v10 cause I went through this problem once already and find no reason to do anything as long as I get my Android back, I really like the LG V20.

Product or Service Mentioned: Lg Electronics Cell Phone Replacement.

Reason of review: Damaged or defective.

Monetary Loss: $600.

Preferred solution: Full refund.

I liked: I am just getting started to return my phone, I liked it when my phone worked, If i get a free lg v20 or a 50 percent off a lg v20 for t-mobile.

I didn't like: Corporate offices do not answer phones, No in-store replacement, People in the lg support service do not know how to help anyone.

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