We bought a new 2007 LG washing machine from Home Depot in late 2007. In 2010 it broke down.

The LG repairman told us that the part that failed was a water pump manufactured in 2001!!!!!. Home Depot told us that's unacceptable and that a 2007 machine should not contain a 2001 part so central to the function of the machine. We contacted LG and were told too bad by both the telephone representative and a supervisor. Their attitude - the 1 year warranty had expired.

No explanation for the use of a 6-year-old part without any disclosure. Be very careful if you buy any LG product, because you have no assurance that inside your new appliance arent lurking aging, out of date, parts that are waiting to break down.

Product or Service Mentioned: Lg Electronics Washing Machine.

Monetary Loss: $200.

Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment

You May Also Like