I purchased $1700 of LG appliances & had them delivered on 9/27/11. Within 2 days, it became apparent the refrigerator (LTC19430SW) was not getting cold.
I called LG and they referred me to an appliance company. The service technician inspected the refrigerator said all the freon had leaked out (onto my floor) and the refrigerator was unusable. When I called LG customer service (3 different times) I was told that I would not receive a new refrigerator. My only option is to have the "new" non-functioning refrigerator repaired.
Stay away from LG! Their customer service is horrible, they sell defective products, and they abandon their customers.
Product or Service Mentioned: Lg Electronics Refrigerator.
Monetary Loss: $800.