State: Maharashtra City: Pune Product: Lg Electronics Refrigerator Clear all filters (2 of 160 reviews match)
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Lg Electronics in Pune, Maharashtra - TERRIBLE EXPERINCE WITH LG (LIFE IS GOOD ??? - Whose ?)

2.0
Details
MY LG REFRIGERATOR BROKE DOWN AFTER 2 YEARS.LG authorised technicians were called for repair and after waiting for lot of parts from different location problem was not solved.Finally they came to conclusion that compressor is broken and need to be replaced however they do not have the same in stock -compressor is in warranty (for 5 years).They informed me that only way out is I need to settle for compensation in exchange of this fridge as they have stopped manufacturing compressor of similar type.On asking I am offered compensation of 25% of new fridge cost ???!!!!.NOW without fault of mine I am suffering since last 1.5 month and now they are least interested in resolution.NOBODY from customer care is listening and directing to local representative who has even closed our ticket using his influence :-( LIFE IS GOOD ??- PLEASE STAY AWAY FROM LG AT ANY COST IF YOU WANT YOUR LIFE TO BE GOOD
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Review
#677008 Review #677008 is a subjective opinion of poster.
Product
Lg Electronics Refrigerator
Reason of review
Bad quality

3rd class service from LG Electronics (Life is BAD with LG)

Hi, We have purchased a 2 door (side by side) LG refrigerator from Big Bazaar on the recommendation of Big Bazaar staff. Now, its almost 5 mths and we are still waiting for the service / proper installation from LG Various other problem have started in the refrigerator like loud noise started coming from the refrigerator, ice get collected in the entire freezer etc etc So, we have given "N" no of compliants for service. so the process end with a return call from the service incharge that we will visit our place in a day time but they never turned up. Last few complaints record are RNA121015089801 dt 15th Oct 12 then RNA121020073275 dt 20th Oct 2012 but we are still waiting for the service........ I don't know how proper it is that "LIFE GOOD = LG" :-( Pls think twice before opting for LG electronics. -Anup
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Review
#353124 Review #353124 is a subjective opinion of poster.
Product
Lg Electronics Refrigerator
Loss
$1500

Contact Lg Electronics Customer Service

Website:
www.lg.com
Mailing Address:
U.S.A. Corporate Headquarters 1000 Sylvan Avenue
Englewood Cliffs, NJ 07632
USA
Phone:
(800) 243-0000
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