State: Michigan Product: Lg Electronics Refrigerator Clear all filters (8 of 160 reviews match)
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2.0
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I purchased an LG refrigerator from Sears in 2011 and exactly 13 months later it stopped cooling.I contacted Sears and was told that it was out of warrenty by 1 month and there was nothing to be done.That's what you get for purchasing an LG I was told.I'm 70 years old...
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Review
#1583619 Review #1583619 is a subjective opinion of poster.
Product
Lg Electronics Refrigerator
Reason of review
Warranty issue
Loss
$1250
Preferred solution
Let the company propose a solution

Best Buy - Lg Electronics Refrigerator Review

1.4
Details
Bestbuy is irresponsible ! There was a labor day sale 20percent off open box appliances, I looked for several days,nine stores looking for open- box refrigerators I found one it had unnoticeable dent on left side door you can't even notice them at all I found the perfect one LG a 1399.00 fridge for 858.00 with tax I was so happy in 5 days it would be in my home., that deliver day I left someone home for the delivery after work I was so excited to see the fridge after 5 days of waiting I walked in the kitchen and almost cryed it had a 6inch deep scratch in the middle of the right side door tire tracks on the bottom of the right door and the water dispenser tray had several scratchs on it, I was and horrified I thought maybe there gave me the wrong refrigerator but I looked for the dents on the left side and said this is it this is my beautiful fridge, I did all that looking for, I called consumer service I was told someone will call me back no call that day, I called the next day got the run around on the phone told this story to about 5 different people until someone finally told me that someone tried to call me to give me a 100dollar gift card? I replied I want the refrigerator door fixed they said call the store after a hour of being on the phone tell this story being transferred from person to person now I have to call the store to tell this story again. a lady answered she looked the order number up and said she would call me back she had to do some research on the fridge, she called back and offended to that same 100dollar gift card ,told me the manager will change the fridge for a new one but I have to pay the differences in cost the fridge is 1399.00 dollars I paid 858.00 I can't afford to pay another Penney! or I could get another open box for the same price HOW is that going to happen at the time every it was labor day sale and every open box appliance was an additional 20 percent off I will never find another refrigerator at 800 dollars at regular open box prices what should I do.
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Review
#924749 Review #924749 is a subjective opinion of poster.
Product
Lg Electronics Refrigerator
Reason of review
Not as described/ advertised

Lg Electronics Refrigerator Review

1.8
Details
We got an LG refrigeator from abc it is not even two months old and ice maker stooed working and it is leaking water ony hardwood floor. Call for repair and was told we live to far from Grand Rapids I will never buy anything from abc again 3-5 days to MAYBE .....get a repair man out to us I hate it when we pay a huge price for JUNK I MEAN NOT EVEN TWO MONTHS OLD REALLY ABC WEARHOUSE JUNK ...
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Review
#845289 Review #845289 is a subjective opinion of poster.
Product
Lg Electronics Refrigerator
Reason of review
Bad quality

Lg Electronics in Troy, Michigan - Two years old refrigerator!

On May 13, 2014, we noticed the ice melting so we call in a service technician an a two year old LG Refrigerator. It is now June 15, 2014 and we still do not have the situation remedied. It has a 'seven year factory warranty' but multiple phone calls, different people each time in what sounds like a foreign country.... last weekend, we were told 3 - 5 business days to review your claim (company policy and procedure), yesterday told the same thing. LG "Life's Good", I think not LG "Lot of Grief". I will never buy an LG product again.
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1 comment
Anonymous
#837065

We are experiencing the same issue, we are still under "Warranty", but the problem with ice maker has not bee resolved yet. Numerous phone calls with the LG customer NOT SERVICE department, and they don't seem to get it. To be continued.

Review
#497940 Review #497940 is a subjective opinion of poster.
Product
Lg Electronics Refrigerator
Loss
$1800

Lg Electronics in Troy, Michigan - Brand new fridge broke

The refrigerator worked after delivery and setup. Hours later we had an error message and the water and ice machine no longer worked. LG was supposed to come out and repair it on two different dates and never showed up. I have no confidence in LG's service and their product, had I known this I would have never purchased this refrigerator. Almost a week has gone by and I have a brand new $2,000 fridge that is not functioning properly. BUYER BEWARE! I have no confidence that this product will ever work properly and I'm so happy I purchased the extended warranty. I will never purchase an LG product again.
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Review
#463148 Review #463148 is a subjective opinion of poster.
Product
Lg Electronics Refrigerator
Loss
$2500
Lg Electronics - Washer Front Loader Washer and Side By Side Refrigerator
Both appliance have broken down. February: 6 year old front load washer- the sheet metal that is attached to the spinning tub- completely disintegrated. 500.00 bucks to repair. June: The side by side refrigerator with the bottom freezer drawer... 900.00 to repair...
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Review
#421147 Review #421147 is a subjective opinion of poster.
Product
Lg Electronics Refrigerator
Loss
$1500

Lg Electronics in Dearborn, Michigan - LG REBATE SCAM

I purchased LG refrigerator, a dishwasher, and a range in March, 2011. The Appliance was delivered but LG has not delivered the rebates. Their paperwork said 6 to 8 weeks; it's been about 4 months & no rebate. LG says, "Just a few more weeks..." It is a scam. Its time to contact the US district Attorney. I want my $500 now I purchased LG refrigerator, a dishwasher, and a range in March, 2011. The Appliance was delivered but LG has not delivered the rebates. Their paperwork said 6 to 8 weeks; it's been about 4 months & no rebate. LG says, "Just a few more weeks..." It is a scam. Its time to contact the US district Attorney. I want my $500 now I purchased LG refrigerator, a dishwasher, and a range in March, 2011. The Appliance was delivered but LG has not delivered the rebates. Their paperwork said 6 to 8 weeks; it's been about 4 months & no rebate. LG says, "Just a few more weeks..." It is a scam. Its time to contact the US district Attorney. I want my $500 now
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Review
#251285 Review #251285 is a subjective opinion of poster.
Product
Lg Electronics Refrigerator
Loss
$6000

Lg Electronics in Taylor, Michigan - LG Doesn't Have Parts for Their Appliances

I own a rather new, expensive LG side by side refrigerator. The ice-maker has been a problem since I bought it. But now the electric valve that allows the ice tray to fill needs to be replaced. The part has been on order by the appliance repair company for three weeks. The repair company says that LG is one of the worst companies for supplying parts in a timely manner. I bought the appliance from Home Depot and for once in my life bought an insurance policy for it. I figured that LG is a Korean Company and I wanted to make sure.
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Review
#138880 Review #138880 is a subjective opinion of poster.
Product
Lg Electronics Refrigerator

Contact Lg Electronics Customer Service

Website:
www.lg.com
Mailing Address:
U.S.A. Corporate Headquarters 1000 Sylvan Avenue
Englewood Cliffs, NJ 07632
USA
Phone:
(800) 243-0000
All Lg Electronics Contacts

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