We just bought all new LG Appliances about 3 months ago and used the self-cleaning on the stove a few nights ago. Well after it cooled down I noticed brown scorch marks on the console part on the outside of the stove.
Also on the door trim there are brown scorch marks. I do have a white stove. I called LG and they said there is nothing they can do after 7 days of buying it!
I have had white stoves before with self cleaners and never had scorch marks on the outside of the trim. Now I have a new stove that looks worse than my 15 year old stove I got rid of.
Monetary Loss: $750.