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We just bought all new LG Appliances about 3 months ago and used the self-cleaning on the stove a few nights ago. Well after it cooled down I noticed brown scorch marks on the console part on the outside of the stove.

Also on the door trim there are brown scorch marks. I do have a white stove. I called LG and they said there is nothing they can do after 7 days of buying it!

I have had white stoves before with self cleaners and never had scorch marks on the outside of the trim. Now I have a new stove that looks worse than my 15 year old stove I got rid of.

Monetary Loss: $750.

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Zenaven
#722964

Well we have had Lowes service men here twice now about our LG stove and they did order two new parts to replace the scorched parts. The console was ordered twice and we got two bad parts.

I can't believe it! Two new parts were sent and both were bad!

Thank God we have not had to pay for these flimsy parts as the cost of just one console is half the price of what we paid for the stove for Heavens sake! No more LG appliances for us!

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