Not resolved
11 comments

We bought the top of the line LG dishwasher in Aug 07. The motor burnt out in Oct.

07. Home Depot would not take the machine back. LG provided for repair under warranty, and promised if it broke three times in a year, they would replace it. Now after my third repair (motor, water pump, food disposal, which left a razor exposed in the bottom of the unit), no luck with replacement.

This company should not be allowed to sell things in America!

I will certainly never buy from them again! Make sure to tell everyone you know,s o no one accidentally makes the same mistake!

Do You Have Something To Say ?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#278161

WE BOUGHT A LG TOP LOADING WASHING MACHINE ON JAN 2011 . AFTER SOME DAYS WE NOTICED THAT IT WAS PULLING THE THREADS OF THE CLOTHES .

THE TECNITIONS COMMENTED THAT THE MACHINE IS ABSOLUTELY RIGHT . WE FELT REALLY HARESSED AND CHEATED BY THE COMPANY (LG).

Anonymous
#278160

WE BOUGHT A LG TOP LOADING WASHING MACHINE ON JAN 2011 . AFTER SOME DAYS WE NOTICED THAT IT WAS PULLING THE THREADS OF THE CLOTHES .

THE TECNITIONS COMMENTED THAT THE MACHINE IS ABSOLUTELY RIGHT . WE FELT REALLY HARESSED AND CHEATED BY THE COMPANY (LG).

Anonymous
#278157

WE BOUGHT A LG WASHING MACHINE ( FRONT LOADING ) ON JANUARY 2011 .AFTER SOME DAYS WE NOTICED THAT IT WAS NOT UP TO THE MARK . THE MACHINE WAS PULLING THE THREAD OF THE CLOTHES .

EVEN THE TECNITIONS WERE SAYING THAT THERE IS ABSOLUTELY NO PROBLEM IN THE MACHINE . WE REALLY FELT HARRESED AND CHEATED .

Anonymous
Sudbrooke, England, United Kingdom #166726

To Mark 12-09-2008,

LG is not o.k. and they sell junk items that will break down. If you have a working unit, you are lucky. Sooner or later though it will break before it's time. Don't be taken in by LG products. You will be sorry.

--AL

Anonymous
#146651

washer an dryers are garbage spent 1800 on pair biggest mistake ever. they will not stand behind product.

they just send 1 dumb tech out after the other. customer services hangs up an treats u like ur a pest.

will never by lg again. p.s lg stands for LOUSY GARBAGE!!!!!

Anonymous
#83289

LG is a group of crooks

Anonymous
#76058

LG is NOT OK!!! I have never been treated so rudely by a company, promised call backs that never come, supervisor hanging up on me, total lack of knowledge about how their products work.

THE ABSOLUTE WORST EVER!!!! Life is NOT good with LG, is bloody frustrating!

Anonymous
#62622

I totally agree! We bought a fridge 3 years ago.

It broke down earlier this year, and it took us close to two months to get someone just to come LOOK at it. Once they did, they said it was unrepairable. We called LG, as the sealed part of the fridge was still under warranty. After having us jump through hoops, we received a partial reimbursement.

They explained they depreciated 17% for the 2nd and 3rd year.

Have you tried buying a side by side fridge for $837? Plus the customer service stunk.

Anonymous
#58285

LG dishwashers are very time consuming and expensive to service. LG fridges break down lots due to cheap chinese electronics. LG looks good but there is no quality behind the fancy looks

Anonymous
#47758

I agree. You probably bought a bad unit.

I have the LG stainless steel fridge and gas range (5th burner) and absolutely love them.

Try contacting another Home Depot location, and maybe their customer service dept. may be willing to work with you.

From my experiences, not all Home Depot operate the same. Some provide better customer service than others.

Anonymous
#34133

LG is OK ,( LCD HD TV's are awesome) Unfortunately you got a bad unit. ~ could happen with any brand.

Home Depot should have taken it back within that short time.

The repairing of a product being owned for such a short time is total BS. I would never buy from Home Depot again...except for wood and nails.

You May Also Like