201 James Record Rd SW, Huntsville, AL 35824, USA
Not resolved
Customer service
Ease of Use
Exchange, Refund and Cancellation Policy
Product or Service Quality
Style and Design

Bought a LG LFXC 24726S 25 months ago at Best Buy for $2,880 and Problems after Problems. Now not cooling, freezer temp at 32F.

Trying to get somebody at LG helpline: 5 tries with waiting of more than 15 minutes. Ridiculous. Will contact Best Buy if the can help or if they take this Piece of garbage back // The same Problems with our LG fridge in Germany. Customer oriented Service: Forget it.

If I Research LG Review I find out I'm not the only one with LG products. // When I reached after waiting time of 20 minutes they told me I've opened the fridge to often. Stupid.

We are a 2-person Family and use the fridge just normal. Facepalm

Product or Service Mentioned: Lg Electronics Lfxc 24726S Refrigerator.

Reason of review: Poor customer service.

Monetary Loss: $2800.

Preferred solution: Full refund.

I didn't like: Customer service does not care and does not help, Unreliable product nonexistent customer service, Bad customer service and not working fridge.

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