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Worst quality : LG Refrigerator | Lg Electronics review from Edgewater, New Jersey

1.0
Details
My LG refrigerator is not working in less than 2 tears due to its compressor failure. Called LG customer service and reported this issue, and was told the technician would come to fix it. After replacement of the compressor and the main board, the unit still not working
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Review
#1575984 Review #1575984 is a subjective opinion of poster.
Product
Lg Electronics Refrigerator
Cons
  • Big mistake to buy lg refrigerator
Reason of review
Work Experience or Job Application
Loss
$1800
Preferred solution
Full refund
1.0
Details
Whatever you do, do not buy an LG Fridge or for that matter anything from LG. The service is beyond cruel, it's deceitful. We had a fridge/freezer that stopped working and contacted the service department. We wanted to try to get a quick repair as our food in the...
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1 comment
Anonymous
#1618904

Agree! It’s been almost two weeks and we still can’t get anyone from LG customer service to call us back to schedule a technician to come out and examine our range to find out why the ovens won’t work. We will NEVER purchase another LG appliance!

Review
#1432192 Review #1432192 is a subjective opinion of poster.
Service
Lg Electronics Refrigerator Repair
Cons
  • Service department consistently misrepresented themselves
Reason of review
Poor customer service
Loss
$1000
Preferred solution
Full refund
I recently bought a washer model LG WT7500CW and a dryer model LG DLGX7601WE ON 11/06/18. The dryer from the first time we used it did not get as hot as our 10 year old Whirlpool. On 12/17/18 the dryer never got hot and we got an error code that indicated either there...
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Review
#1428564 Review #1428564 is a subjective opinion of poster.
Product
Lg Electronics Wt7500Cw Washing Machine
Reason of review
Bad quality
Loss
$1000
I contacted you before about LG Electronics, you sent me a email to call you and discuss this issue. I can't locate the email, can you email me again. LG advised they were going to exchange what we had with the SAME range, this is not true, I want what we originally...
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Review
#1279011 Review #1279011 is a subjective opinion of poster.
Reason of review
Poor customer service
1.0
Details
NEVER AGAIN, LG! LG has been a nightmare to deal with, their product unreliable, their service nonexistent, and their warranty service providers very expensive. I'm now reading complaints online of multiple repetitive failures. If this happens again, we're on to another...
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Review
#1234687 Review #1234687 is a subjective opinion of poster.
Product
Lg Electronics Lfc25776St Refrigerator
Cons
  • Unreliable product nonexistent customer service
  • Customer service and product
Reason of review
Warranty issue
Loss
$2957
Preferred solution
Let the company propose a solution
1.7
Details
My lg tv also just went on Fire. - Lg Electronics review
My lg tv also just went on Fire. - Lg Electronics review
My lg tv also just went on Fire. - Lg Electronics review
My lg tv also just went on Fire. - Lg Electronics review
My lg tv also just went on Fire. - Lg Electronics review
I had a 2011 lg 42lk450-ub I bought it a few years ago. I was in my bedroom so only got a few hours of you each night. Much to my surprise I herd a loud pop, I looked and smoke was coming from my tv. I pulled the plug, luckily the breaker had already tripped. The back...
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Review
#1182525 Review #1182525 is a subjective opinion of poster.
Product
Lg Electronics 42Lk450 Tv
Reason of review
Bad quality

Expensive projector broke just out of warranty | Lg Electronics review from Morristown, New Jersey

1.4
Details
My LG PH300 Projector broke a few months after warranty expired. Your company wants to charge $169 to repair their faulty projector! This is almost 50% of cost of original. What a total scam. I am so disappointed in this response and based on this decision on your company’s part, would never buy an LG projector or any other appliance again. You have just lost a previously loyal customer. I have an LG projector, washer/dryer and fridge. You should provide reasonably priced repair out of warranty - stop gouging your customers buy building things that break on purpose right after warranty to keep getting more and more money out of your customers. This seems like it is all part of your business plan to maximize profits.
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Review
#1121706 Review #1121706 is a subjective opinion of poster.
Product
Lg Electronics Ph300 Projector
Reason of review
Warranty issue
Loss
$400
Preferred solution
Fixed projector
2.3
Details
LG Ductless Mini Split HVAC System - horrible product, terrible warranty - Lg Electronics review
Four years ago I purchased an LG Art Cool LAN180HSV2 ductless mini split system backed by a 5-year warranty. Sounds good right? Except that this unit has been repaired 5 times and now it's broken again, leaking oily freon down my interior wall. My HVAC company said...
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Review
#1074210 Review #1074210 is a subjective opinion of poster.
Product
Lg Electronics Lan180hsv2 Air Conditioner
Pros
  • Design and function of products when working properly
Cons
  • Warranty policy
  • Customer service
Reason of review
Warranty issue
Loss
$1347
Preferred solution
Deliver product or service ordered
Tags
  • Warranty Worthless
  • Art Cool
  • Artcool
  • Mini Split
  • Lan180hsv2
1.3
Details
LG customer service is a JOKE!! They promised me my *** refrigerator would be fixed by the middle of next week. NEVER!! They take your money before they schedule an appointment and then any and all promises NEVER HAPPEN. 1000% DISSATISFIED CUSTOMER!!!! Then they each...
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2 comments
Anonymous
#1349699

Hello, same thing is happening to me. Six weeks now living without a refrigerator.

The reason they are delaying you is because they do not have the compressors to replace yours. They have had so many fail that they are on back order in Korea and I am told it will be a minimum of two months before the part is in this country. They are giving you the run around because when this goes public they will have to issue a recall and that will cost them millions. I am filing a small claims suit against them because if they cannot provide the necessary part to repair the refrigerator then they are in breach of their warranty.

Please do the same, do not let them get away with it. I have also contacted my State Attorney General's Office, The Federal Trade Commission and Consumer Affairs, you should too!!!

The more federal agencies involved hopefully the faster a recall is issued. Good luck!!!

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Review
#1060826 Review #1060826 is a subjective opinion of poster.
Service
Lg Electronics Refrigerator Repair
Reason of review
Poor customer service
Loss
$2000
Preferred solution
Full refund

Contact Lg Electronics Customer Service

Website:
Mailing Address:
U.S.A. Corporate Headquarters 1000 Sylvan Avenue
Englewood Cliffs, NJ 07632
USA
Phone:
(800) 243-0000
All Lg Electronics Contacts

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$2000+ refrigerator broken after 7 years - $450 repair charge only $350 refunded. | Lg Electronics review from Englewood Cliffs, New Jersey

1.8
Details
we bought an LG french door refrigerator 7 years ago. Within the first year, the water dispenser dripped... and LG sent a repairman to fix. the new dispenser started to drip a few months later... and LG tried to say we were past warranty. After much arguing, asking for managers, etc., I finally got LG to fix the drip. Now it's 6 years later (7 years after purchase) and the freezer doesn't keep ice cream solid... and it no longer makes ice. So, we call LG. they offer a choice between $350 to fix what's wrong OR $450 to fix what's wrong and provide a 1 year warranty. We pick $450. Repairman came and left.... came back 2 weeks later and replaced the two computer boards (one in front, one in back). Freezer starts working again. Two weeks later, freezer stops working... ice cream not solid. We call LG, argue, they refund $350 for the repair... but NOT the $100 for the warranty. First off, I think it's terrible that a $2000+ refrigerator cant be repaired after 7 years.... It's also terrible that the water dispenser had to be fixed twice within the first year. Now LG rips me off for an additional $100 after failing to fix the fridge and not providing any kind of remuneration for a product that fell very short of a normal, useful life? I will never buy another LG product again...
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Review
#1027701 Review #1027701 is a subjective opinion of poster.
Product
Lg Electronics Refrigerator
Reason of review
Repair cost should be fully refunded.
Loss
$100
Tags
  • LG sucks
  • Lg Poor Quality
  • Lg Usa
  • Lg French Door
  • Lg Ripoff