State: New York City: Lancaster Product: Lg Electronics Repair Clear all filters (1 of 61 reviews match)

Lg Electronics in Lancaster, New York - LG MicrowaveBoke down 3 times in less than 1 year

First breakdown was 5 days beyond year one,Feb 2014. LG did repair for free. Broke down November 2014with sme problem. Cost $97 to fix. Broke down Feb 2015. Cost $87 to learn it needs a $250 repair. I refused. Sent copies of the 3 repair notices to LG. I asked what they are willing to do. Received letter from LG. Thank you for contacting us....our goal is to retain you as a satisfied customer. After the one year you are responsible. Thank you for your invaluable feedback and we look forward to serving you again in the future. I calledthem on the phone to complain about how they want to keep me as a customer,etc. The rep said sorry but NO. Then she asked "is there anything else I can do for you?" I ot annoyed at that and asked her if there was a plan B. She said not to get huffy or she would disconnect me!! That ended the THIRTY MINUTE waste of my time on the phone with LG!!!
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#614731 Review #614731 is a subjective opinion of poster.
Lg Electronics Repair
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered

Contact Lg Electronics Customer Service

Mailing Address:
U.S.A. Corporate Headquarters 1000 Sylvan Avenue
Englewood Cliffs, NJ 07632
(800) 243-0000
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