Refrigerator warranty | Sears in New Hyde Park, New York

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Details
In 2013 I purchased an LG refrigerator from Sears. The refrigerator has a sign in the front saying 10 year compressor warranty. In June 2018 the compressor failed. I scheduled a service visit with Sears repair and found out that the compressor is not guaranteed and the repair would cost $800. I declined, but I had to pay $125 for the service call. The refrigerator was repaired by AAA APPLIANCE REPAIR for $350.
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Review
#1274218 Review #1274218 is a subjective opinion of poster.
Product
Lg Electronics Refrigerator
Reason of review
Warranty issue

LG is nothing but theif | Lg Electronics in Brooklyn, New York

I have an LG fridge and call them for service, they decided to sell me the extended warranty then send someone down to look at my fridge and realized that the parts is discontinue. Now telling me they will refund my money -100 for the diagnosed fee which the agreement over the phone was " we will cover all that needs to be fixed on your fridge" now i have to be charge with 100 because they can't fix my fridge? i had to be on hold 3hrs and end up being hang up on 3 times. i can't believe this is service?? this is like oh i'll take your money and now we cant fix it .. i'll rob you and everything will be find???
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Review
#918034 Review #918034 is a subjective opinion of poster.
Product
Lg Electronics Refrigerator
Pros
  • N o t h i n g
Cons
  • Being lied to
Reason of review
Poor customer service
Loss
$2300
Preferred solution
either replace my unit or give me money towards another unit

Bought an Lg fridge last year and it's had to be serviced three times | Lg Electronics in Clinton, New York

And now I have to call them again. Who has time to sit while the repair guys uses my blower to defrost what is supposed to be a frost free freezer. They won't give me a new one I bought a five year warranty but they don't respond. I'm not buying any appliance from an Asian owned company. They never want to give anything back or see the American consumers point of view. Just like Forever 21 and Sony. Think about it. I am going to blog and blog til I get everybody to boycott LG. Thanks I'm angry
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Review
#459985 Review #459985 is a subjective opinion of poster.
Product
Lg Electronics Refrigerator
Loss
$800

LG Refrigerator's Stinks your life will be ***. Service is worst. | Lg Electronics in New York, New York

LG Refrig. broke twice in 6 months for the same problem they won't replace it and I have to pay the extended warrenty. You will get no-were with them. I wrote to the office and they were sorry about my dryer this is really scary, consumers are nothing to them but a source of taking your money & running... I've never in 40 years had a problem with my Sears appliances. Never buy LG products LG stands for Life is Great but then your blood pressure goes up so high you could die from the way your treated, what a joke. Consumer affairs is next on my list, lets see what they can do with a bad business company.If anyone wants a new Refrigerator I will have one it will be outside if this repair doesn't work.
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1 comment
Anonymous
#326484

I have also encountered problems with LG products...washer/dryer AND fridge. Washer broke down but was repaired on warranty.

Dryer quit working post-warranty and found it extremely difficult to find a repairman who would work on LG.

Fridge pours water from interior and exterior...again...hard to find repairmen. I'm just chucking it out and staying clear of ANY LG products from now on.

Review
#233686 Review #233686 is a subjective opinion of poster.
Product
Lg Electronics Refrigerator

Contact Lg Electronics Customer Service

Website:
www.lg.com
Mailing Address:
U.S.A. Corporate Headquarters 1000 Sylvan Avenue
Englewood Cliffs, NJ 07632
USA
Phone:
(800) 243-0000
All Lg Electronics Contacts

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