Vacuum cleaner Broke after 7 months | Lg Electronics in Middletown, New York

My LG vacuum cleaner broke down after 7 months, I called the company to see where to take it to get it fixed for the warranty. This vacuum cleaner has a five year parts and labor warranty, well just my luck there are no service repair people in my area. I get the pleasure of waiting for a box to be sent to me I then get to send in my vacuum and wait for it to be repaired and sent back. This could take up to 3 weeks & I vacuum daily. A fried of mine who repairs vacs, could do it, but since he is not an authorized LG repirman he can't because that would void my warranty. He used to sell the LG vacuums in his shop, but he said that so many people started complaing about the customer service with LG, he stopped selling them. He heard that the particular model I have has had a lot of problems, just my luck. We need to start a class action lawsuit!
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#347662 Review #347662 is a subjective opinion of poster.
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Lg Electronics Repair
Loss
$195
My wife and I bought a front loading LG washer in March of '08. When it worked we were very pleased with the washer. About 8 months ago (before its 3rd birthday) it started vibrating very badly. I assumed that I had somehow knocked the leveling mechanism out of...
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Anonymous
#1318428

I wish I had read this before I bought an LG washer. Same experience here.

I call weekly to get a resolution.

I am with the Executive Relations group and they have never once called me back.

The repair man came out 3 times and cannot fix the issue and they are trying to find another warranty repair person but no one wants to come out. The issue with our machine is that the bleach dispenser does not dump when it is supposed to so it ruins our dark clothes.

I WILL NEVER PURCHASE ANYTHING EVER FROM LG.

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#272012 Review #272012 is a subjective opinion of poster.
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Lg Electronics Repair

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www.lg.com
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U.S.A. Corporate Headquarters 1000 Sylvan Avenue
Englewood Cliffs, NJ 07632
USA
Phone:
(800) 243-0000
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