(10 of 1048 reviews match)
Lg Electronics in New York, New York - LG Dishwasher LDF 6920SD DESIGN FLAW
I bought this dishwasher from Home Depot approximately 2 years ago as a floor model. I was told the factory warranty was for one year. Immediately after it was installed it never cleaned the dishes, I called my own repair in and he said call LG it is under warranty. After numerous call to your consumer help desk I was given a variety of suggestions: change the detergent, run the hot water first, nothing is wrong with the dishwasher, or change the heater coil. All of the repair people are very far from me and none would come. Now after rinsing my dishes and putting them in the dishwasher, they come out worse then when I put them in!!! I called the repair man again and he told me that this model has a design flaw and it will cost over $500 to repair it. Why didn't LG send out a recall, I can't find this model on any of your sites, so my thoughts are that you have tried to remove all evidence that you ever made such a terrible model. Why should I be forced to pay all this additional money for a "design flaw" made by LG. I need to replace the panel board and the motor! I was so happy finally to have purchased good dishwasher instead of the Kenmore I was replacing (which I had for 15 years). Please tell me what LG intends to do, this type of treatment is 100% unacceptable, Ruth Cardace email@example.com 516 282 6438
I had bought LG TV recently. The manual is short and formal, having no significant information needed for purchaser. My contacts with the company were unsuccessful, either on phone, through email, or on their web-site chat. I had never received an answer for any of my...Read more
Was looking to upgrade my old phone and cell provider was having a sale.So I thought I would give LG a try. Nice looking phone. Specs seemed ok for what I was looking for at the moment. The problem was the phone comes with so many apps preloaded that they take up most...Read more
MODEL: LW1213ER It's 95°F in New York. I have a newborn baby. Your brand new product is not working. Your customer service is useless. I just purchased this a week ago. Out of the box, no cold air was coming out of the unit. After a 30 minute conversation with a...Read more
I purchased this DVD on November 23, 2012. Along with it, I purchased the Brave Blu-ray DVD. At 5:12, the DVD player shut off. LG stated they were aware of this problem and a firmware update would be posted on their website to fix the problem. IT FIXED IT ALRIGHT! ...Read more
Lg Electronics in New York, New York - LG refused to reimburse me installation cost of a new and defecive LG gas range.
I purchased an expensive LG gas range. The first time I turned on the over, the heat escaping through the vents was so hot it started to burn my new kitchen cabinets. I couldn't place my hand next to it -- it was like placing it over a fire. I then tested the temperature by placing a theremometer on my kitchen counter next to the stove and then I turned on the oven again. Within 20 minutes the heat melted the thermometer. THE STOVE WAS A FIRE HAZARD. LG refused to remove the stove even with all the evidence I presented and even after an independent inspector confirmed the stove is a fire hazard. Not until I threatened to call in the fire department did LG agree to removiing the stove and to reimburse me. It took a lot of time, stress, and fighting. And still LG refuses to reimburse me the cost of installing that fire hazard. I had to pay another installment fee to replace the LG gas range with one I bought from a different company. LG is another one of those global companies that are sending their *** all over the world. They have a USA based CEO for LG home appliances, but it is IMPOSSIBLE TO FIND THE ADDRESS OF HIS HEADQUARTERS. I thought all companies doing business in USA states were required to make public the address of their headquarters. Obviously, no one is enforcing this rule. I will never again buy anything made by LG.
Lg Electronics in New York, New York - LG Gas Range
We bought an LG gas range from Home Depot with the exteneded warranty. Immediately upon delivery the repairman said there was something wrong with the front left burner valve and we oviously could not use it. Noone would exchange it, repairman have come to the house twice early on - first to ascertain there was a problem, then to bring a part that turned out to be the wrong part sent by LG. weeks passec by, including Easter, and I repeatedly called LG, to be told that someone would get back to me, it was now with the returns dept and they would call, etc. Not one persone from LG ever called. The latest today is that they now have the part and the repair center would call. They, the independent appliance repair contractor, have at least been responsive. The moral is that if you buy an appliance from LG, you face months of having a non working or semi functional appliance in your home.
Lg Electronics in New York, New York - LG won't help with problem they caused.
I removed the battery from my LG VX9200 (eNV3) cellphone. When I tried to replace the battery a tiny spring fell out and was lost. I have contacted LG customer service several times to ask either that they send me a new spring, sell me a new spring, or help me contact the supplier of the spring. They refuse to send one out - they don't release "internal parts". The only thing they offered to do for me was to suggest that I send the phone in for repair at a cost of between forty and one hundred dollars., not including shipping costs. Phones are supposed to be designed to have the battery removed and replaced when necessary but they refuse to do anything for me in spite of this obvious fact. I am continuing to pursue the matter, but if they continue as they have, I don't know how it will work out.
In June 2010, I purchased an LG air conditioner. Over the next 13 months, I used the unit for 5 months. Then it broke. I called LG. They provided terrible customer service and refused to make an exception on the limited warranty. Facing $275 in repairs, I decided to do...Read more
LG Refrig. broke twice in 6 months for the same problem they won't replace it and I have to pay the extended warrenty. You will get no-were with them. I wrote to the office and they were sorry about my dryer this is really scary, consumers are nothing to them but a...Read more
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