Marietta, Georgia
Not resolved
Product or Service Quality

This review is not based on the headset itself as it is toward LG. The product description on the box itself says that it includes a charger.

All I received is a data cable. The first person I spoke to said that you only get a charger if you purchase it from Verizon. I asked to speak to a supervisor. After 52 minutes, I was told that a data cable is a charger.

I said how does a data cable charge anything unless it is plugged into a charger. He insisted that the data cable is the charger because you can't send data to the headset. The plastic bag that the data cable was in identified it as a "data cable". Then he referred me to the box which states "All features, functionality.

specifications are subject to change without notice". Are you kidding me? First of all, being a battery engineer in my past life, batteries and chargers are a system.

Anyone can plug the USB plug into an overrated or underrated charging source and damage the lithium battery. I have lost a great deal of respect for LG as a company and will probably not by another thing from them again.

Product or Service Mentioned: Lg Electronics Charger.

Reason of review: Poor customer service.

Monetary Loss: $10.

Preferred solution: send me a compatible charger to plug the data cable in..

  • charger not included
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Irvine, California, United States #930468

I have the same problem

No charger in the box of my LG HBS 750

I bought it in best buy

Austin, Texas, United States #887496

I just had the same problem. What kind of charger should I use?

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