State: North Carolina Clear all filters (19 of 993 reviews match)
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i have a 55 inch smart tv that we bought in April 2016 we have had the mother board replaced in june 2016. with only to have to contact them again in aug for the tv that just not shuts off when ever it wants to. contacted them on aug 5 and they said that someone would...
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1.0
Camp Lejeune, North Carolina
I didn't like
  • Just hate lg
#918610
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My LG TV is just shy of 4 years old. Bought using 24 months same as cash since it cost $1600. Before I even had it paid off... it stopped working. Had purchased extended warranty so the TV got repaired. So here I am again, same problem, TV stopped working and am...
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Pilot Mountain, North Carolina
#939869
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When I got the refrigerator, I was very frustrated to learn that the shelves are not adjustable at all! I called 800-243-0000 and got absolutely no help at all. The supervisor there LeAnne, at extension 10262 was very incompetent and didn’t know anything about the...
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#791202
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called LG on a code eF on my lg front load washer.they informed me it was a water inlet valve so I purchased one from LG . This did not fix the problem. I called back and they changed the diagnoses they said it was a thermoster, yes thermoster not thermostat. I...
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I didn't like
  • No apparent resolution to my problem
#747817
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I submitted the necessary rebate forms within the allocated time frame. I called to check on the status on 10/5 and the rude customer service stated I had not include the necessary information,(which I had). I resubmitted it via upload on 10/5. I check back again...
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Anonymous
Anonymous

We are having issues with our rebates as well. One was supposedly processed and mailed eons ago, and they "have no record" of our other one. Customer service is worthless an...

I didn't like
  • Unprofessional diagnosis
#732012
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I have setup a website http://www.lgwarn.com to further document our experience and provide photos and LG's denial letter. We purchased an LG Front loading washing machine that opened up during a wash cycle and LG is refusing to cover any of the damages to our home. ...
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Anonymous
Anonymous

Our LG front load washer flooded our house too. Poor quality

Anonymous
Mark M

The same thing happened to me. Our LG Front Load Washer exploded open mid-way through the wash cycle and shot water out. The only way to stop the flooding was to shut off the ...

#503529
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one morning we had a green line down the middle of the tv. We called LG and they took 2 weeks to get someone to fix it and now another 2 weeks to be told that the part will not be in til the end of the month. We will have been without it for over 6 weeks and they...
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1.0
Hayesville, North Carolina
I didn't like
  • Customer service
  • Repair issues handling
#607273
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In late December 2012, I purchased a LG Microwave on line. It was delivered on Dec. 30th, and installed on Dec 31st. When the factory box was opened, there was a streak on the door, probably from some sort of chemical at the factory which etched the glass. When we...
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#470089
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Our range is the same stove but one model year newer it started out the front burners would take 2 or 3 times pressing to turn on then it became worse even sometimes staying on not shutting off. This started when it was 16-18 months old when i called lg customer...
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#464075
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Contact Lg Electronics

Mailing Address:
LG Electronics
U.S.A. Corporate Headquarters 1000 Sylvan Avenue
Englewood Cliffs, NJ 07632
USA
Phone:
(800) 243-0000
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WE purchase an $1800 electric LG range from Home Depot because of the "blue" better cooking interior of the oven and the expected sustainability of such a high priced appliance. Of course, 6 months after the extended warranty expired, the oven quit working. An A&E...
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Anonymous
Anonymous

I am having the same experience with Whirlpool refrigerator. I bought it at Dunmore Appliance. I can't believe this is something these companies can be allowed to get away wit...

#435140
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