Bossier City, Louisiana
Not resolved
0 comments

I called 800-243-0000 with a simple request for an answer to the question "what is the gold rectangular icon on SOME of my contacts in my contact list"

. The Tech wanted my IMEI number, whether I was pre-paid, and other seemingly asinine information.

All the time taking an ungodly amount of time. I also suggested that the internet said that there was usually a icon glossary, and that I couldn't find that via a menu button. Anyway, the call was a waste of time.

I have stated my complaint, and do not understand why I need 100 words to say what I wanted to say. So now how many more words do I need.

Product or Service Mentioned: Lg Electronics Customer Care.

Reason of review: Poor customer service.

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