I sent in my LG G3 phone for repair in Sept. I received a status on 10/5 that if I want it repaired it would cost $72 which I agreed and paid over the phone.
About 2 weeks ago I called to get status and was told it was still in repair but will be sent out in a couple of days. Today, 10/23 I called the support line and a rep stated my blue tooth was shipped out but returned because no one was home. I never had a blue tooth in repair.
I would like to get this resolved. If phone is lost, LG should send me a replacement at no cost.
Product or Service Mentioned: Lg Electronics Customer Care.
Reason of review: Poor customer service.
Monetary Loss: $600.
Preferred solution: Deliver product or service ordered.
Lg Electronics Cons: Lg g3 phone.