Greenwood,British Columbia
Not resolved
Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money

LGUserCSTool.exe, the active updater application in the LG Mobile Support Tool, stalls when downloading new android firmware, and makes it necessary to spend hours on the internet trying to find active links to the update(s), wading through many phony sites that thrown up fake virus warnings; the whole thing is a virtual minefield, and the worst support that I have seen since the support for windows 95! C'mon, LG, G.I.(T.F.)T.

(get it together!!!).

I would not have to do this if the phone was working properly in the first place, but it is unable to connect with the mobility network that I have an account on so I am stuck without a mobile device with no operational help from LG. My Rating: Zero!!!

Product or Service Mentioned: Lg Electronics Lg Mobile Support Tool Mobile Application.

Reason of review: Bad quality.

Monetary Loss: $100.

Preferred solution: revamp your software so devices will update properly.

I liked: Technical working of the phone.

I didn't like: No apparent resolution to my problem.

Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment

You May Also Like