After calling and having over 4 techs come to my home, for over 4 months. I find out that it is manufacture defect.
two burners are not working properly and the center 8x17 inch burner used as a grill is not to be used as a grill but a warmer! Really? warranty until Dec. 15 2014.
Support team at LG informed me that there is nothing they can do. I have to use the CAST IRON GRILL, as a warming burner.
As they will not replace, they never replace. Talked to customer service over 6 times and they finally tell me that they cannot or will not do anything, because their tech says everything is fine, the grill is supposed to work as warming burner only.
Product or Service Mentioned: Lg Electronics Oven.
Monetary Loss: $2500.