customer service service customer warranty repair problem phone products refrigerator home

1.0
Details
Have tried reaching out to LG on multiple occasions. Between our electronics, washer and dryer and all of the appliances in our home, everything is LG. Dryer drum completely separated, as in it cracked at the weld points. This was a top of the line unit, the most...
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Anonymous
#1762527

$10,000 means nothing to a giant multinational corporation like Lucky Goldstar. It's less than one second's worth of production at some far east factory. To us, it's our hard earned money ; to them, just another fish in the sea.

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Featured
Review
#1637659 Review #1637659 is a subjective opinion of poster.
Product
Lg Electronics Refrigerator
Reason of review
Warranty issue
Most helpful review

3.6
Details
Rusting around bleach dispenser of my LG top load washer - Lg Electronics review
Rusting around bleach dispenser of my LG top load washer - Lg Electronics review
My 4 year old LG washer started to rust around the bleach dispenser less than 2 years after buying this machine. The rusting has continued and now a larger area around the dispense is involved. As the base metal has rusted under the porcelain finish it began to flake...
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43 comments
Anonymous
#1786816

Same here. Rusting around the bleach tray and also all along lower side of the upper rim. We will join the class action lawsuit.

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#983567 Review #983567 is a subjective opinion of poster.
Product
Lg Electronics Washing Machine
Reason of review
Damaged or defective
Loss
$300
Preferred solution
Let the company propose a solution

Don't purchase | Lg Electronics review from Gurnee, Illinois

1.0
Details
My WT5070CW washing machine bleach dispense has rusted. After a few months the issue started, it's so bad now that I need to replace my machine. I purchased it from Best Buy in 2015 and paid for extended warranty but I didn't cross my mind to report the rust. I had no clue it would get this bad. A few months after using my new washer I noticed it. I got to a point that I stop using the bleach dispenser years ago to stop the issue from growing. However that didn't work. Sad to understand they will not do anything for their customer. After a few months the issue started, it's so bad now that I need to replace my machine.
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1 comment
Machele
#1813051

Junk the LG and buy a better brand, eg., Whirlpool, GE, etc.

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0 0
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#1769345 Review #1769345 is a subjective opinion of poster.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

1.3
Details
Don't buy an LG cell phone ever!!!! - Lg Electronics review
Don't buy an LG cell phone ever!!!! - Lg Electronics review
I originally purchased an unlocked V30+ phone through Walmart and picked it up on 12/1//2018. On 1/2/2020 the phone began freezing up on me. I was successfully able to do a soft reset several times that day. The following day the phone went into reset mode again and...
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Review
#1768738 Review #1768738 is a subjective opinion of poster.
Product
Lg Electronics Cell Phone
Pros
  • Good features
  • Decent memory
Cons
  • Lousy attitude from customer service
  • Short life
Reason of review
Poor customer service
Loss
$500
Preferred solution
LG unlocks my phone so that I hopefully have a chance to recover personal items off the phone
Tags
  • Lg V30 Problem

1.7
Details

Update by user Jan 19

Forgot to mention that this was the 3rd time I had to send the phone back. Also forgot to mention that their multiple calls (? I don't have multiple calls on my phone log but do have a VM) took place the afternoon I had placed a number of calls to them and the next...

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0 0
Review
#1766421 Review #1766421 is a subjective opinion of poster.
Cons
  • Poor phone quality
  • Poor customer service
Reason of review
Poor customer service
Preferred solution
I want to know my options and given the opportunity to get a full refund. The value of my loss is not just what I have paid for the phone but the 60+ phone calls, 6 months of aggravation and being without a working phone.
Tags
  • No Phone Contact For Issues

I purchase this LG G6 phone 08/2017.The first issue is the GPS signal. Always saying No GPS signal. I go to a Verizon store for help, then Best Buy another Verizon store for help and the problem is still there. Now I can not make any calls or receive calls. The phone...
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Review
#1742732 Review #1742732 is a subjective opinion of poster.
Product
Lg Electronics Cell Phone
Reason of review
Damaged or defective
Loss
$288
Preferred solution
Full refund
Tags
  • Quality Of Cell Phone

1.0
Details
At 2 years and 1 month the refrigerator stopped making ice. after multiple calls and attempts to reset over phone I was told not covered under warranty. got a Servicetech in finally from LG who replaced the know defective compressor. (apparently there is a class action...
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0 0
Review
#1737303 Review #1737303 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$1750
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Garbage | Lg Electronics review

1.0
Details
Garbage - Lg Electronics review
I bought a new LG refrigerator, stove and dishwasher December 2018. My refrigerator has leaked 3xs and the soap door on my dishwasher fails to open at least once a wk. When the cycle does successfully complete, dishes still have food particles on them at times. The alarms on all 3 appliances are SUPER annoying. I would love to get my $ back! This is the 2nd time this month that code in pic popped up on my refrigerator. It renders the water and ice unusable.
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0 0
Review
#1734370 Review #1734370 is a subjective opinion of poster.
Product
Lg Electronics Refrigerator
Cons
  • Lousy products
Reason of review
Bad quality
Loss
$5000
Preferred solution
Let the company propose a solution
Tags
  • Lg Refrigerator Lfx3307660D

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

1.4
Details
I purchased an LG Television and had to repeatedly requested repair and now replacement be made to deal with the defective product. They required a repairman to come out twice and after he replaced the last component possible it still did not fix the set. I contacted...
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0 0
Review
#1730143 Review #1730143 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$400
Preferred solution
replacement

LG costomers beware. | Lg Electronics review from Union Dale, Pennsylvania

3.0
Details
My 60 inch LG TV lasted only three years. I am really disappointed with this TV. First there was a bright white spot in the center of the display, then the video went black next the audio quit. Sometimes a power off/on would restore the video and audio and then that no longer worked. I bought a Samsung and replaced the LG. I am hoping this will last longer. Very disappointed in LG.
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Machele
#1787110

The sad truth is that, nowadays electronic devices are made cheaply in some foreign country and tend to be rather unreliable with little, to no adequate customer service when something breaks. Think "throwaway" for most of these things---when it breaks, just throw out and buy another. Just be glad you didn't buy a brand like HiSense or Element.

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0 0
Review
#1726867 Review #1726867 is a subjective opinion of poster.
Product
Lg Electronics Tv
Pros
  • Picture quality
Cons
  • Short life
Reason of review
Bad quality
Loss
$650
Preferred solution
Let the company propose a solution

Do not buy from this company | Lg Electronics review from Monroe, Michigan

1.9
Details
We bought all new top of the line appliances. After two years our dishwasher quit. The keyboard was defected after a period of time water gets in and shorts it out. When I called customer service the call is sent to India to someone I had trouble communicating with. They pay for the part but, not the service call. The refrigerator shelves had white shelf decal that is now peeling off. Will never buy LG again.
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#1721460 Review #1721460 is a subjective opinion of poster.

Contact Lg Electronics Customer Service

Website:
Mailing Address:
U.S.A. Corporate Headquarters 1000 Sylvan Avenue
Englewood Cliffs, NJ 07632
USA
Phone:
(800) 243-0000
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Latest Question

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Lg Electronics Questions

1.6
Details
I bought a 55inch UHD TV from amazon (LG amazon version TV) 2 years ago. A week ago, the TV is automatically turn on and always volume max without touch. LG customer center try to reset TV by remote access and it totally not worked. Then, they gave me a contact point...
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1 comment
Machele
#1782748

Apparently, you thought somebody was going to make a service call to your residence, fix the telly and not charge your? Something like a television is not usually worth the bother nor the expense to repair nowadays.

When they break and you cannot fix them by resetting then just throw out and buy a new one. LG is usually fairly reliable, but things do break without warning and for no apparent reason.

FYI: stay away from the unreliable brands like HiSense, Element and others. Do some research before you buy.

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0 0
Review
#1717607 Review #1717607 is a subjective opinion of poster.
Service
Lg Electronics Tv Repair
Reason of review
Poor customer service
Loss
$189
Preferred solution
Let the company propose a solution
Tags
  • LG customer service usa