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35 comments
3.6
Details
Lg Electronics - Rusting around bleach dispenser of my LG top load washer
Lg Electronics - Rusting around bleach dispenser of my LG top load washer
My 4 year old LG washer started to rust around the bleach dispenser less than 2 years after buying this machine. The rusting has continued and now a larger area around the dispense is involved. As the base metal has rusted under the porcelain finish it began to flake...
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Anonymous
#1669400

Exact same problem with ours.

Author
Location
Englewood Cliffs, New Jersey
Reason of review
Damaged or defective
Loss
$300
Preferred solution
Let the company propose a solution
Review #983567 is a subjective opinion of poster.
0 comments

Lg Electronics - Stuck with a bad expensive fridge

I have the same exact situation- Bought LG French door 2 draws 4K 3/2016 Ice maker broke 10/2016 then the worst happened , I had replace 2X the compressor- but could not get top fridge to cool, sub contractor came to replace 2 huge parts in the inside top back ( THE FANS) - still could not cool- LG came back then and repair man said it could not be fixed- Now I am getting the run around LG scheduled me for another LG repair date 6/25/19- I am not a millionaire- cannot afford to buy another Fridge - What can I do?
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Author
Reason of review
Damaged or defective
Loss
$3700
Preferred solution
Full refund
Review #1563971 is a subjective opinion of poster.
0 comments

Lg Electronics - Worst experience with LG Washing Machine service (INDIA)

2.2
Details
Hi, Our Washing Machine PCB was damage due to high voltage and we logged a complaint with LG service center (SHREE TECHNO SERVICE, HYDERABAD - INDIA) four weeks back, but till date, they are not able to fix the washing machine and claiming part is not available. I would like to as LG why are they selling washing machine if they are not able to provide spare parts for their product. I would suggest all that DON'T BUY LG WASHING MACHINE.
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Author
Reason of review
Poor customer service
Loss
$1000
Preferred solution
Deliver product or service ordered
Review #1562952 is a subjective opinion of poster.
0 comments
2.5
Details
I also purchased an LG refrigerator in 2014.It stopped working in 2015,one month after the 12 month warrenty expired.I contacted Sears were I purchased it and was told,"That's wat you get when you buy LG.I contacted an appliance repair company and they initially...
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Author
Pros
  • Style of the refrigerator
Cons
  • Custom service and warrenty
Reason of review
Bad quality
Loss
$1250
Preferred solution
Let the company propose a solution
Tags
Review #1560752 is a subjective opinion of poster.
0 comments
1.0
Details
We bought an LG refrigerator over $3000 that the cooling system went out in at 3 years old. We called the customer service number and they informed we could get a tech to come out next day, and that cooling system is covered by warranty, but the repair company texted...
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Author
Review #1557093 is a subjective opinion of poster.
0 comments

Lg Electronics in North York, Toronto, Ontario - Dissatisfied

2.7
Details
Washer is now 7 years old. Area around bleach dispenser started rusting several years ago. Hardly ever add bleach. Called customer support. No help at all. Now water leaking all over floor every time I run it. Also have an LG dishwasher that does not wash well. No more LG purchases for me. Very poor quality.
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Author
Location
North York, Toronto, Ontario
Reason of review
Bad quality
Loss
$800
Preferred solution
Let the company propose a solution
Review #1549959 is a subjective opinion of poster.
0 comments
We purchased an LG stick vacuum in March. The first time I tried to vacuum a carpet, the carpet nozzle broke. We contacted the company who agreed to send a replacement part. I even uploaded a photo of the broken part as requested. A few weeks later, we got the wrong...
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Author
Review #1548577 is a subjective opinion of poster.
0 comments
In Feb. of this year I purchased a LG UBK80 HD blu ray player from Best Buy (who also SUCKS) . When I played my first blu ray disc it was fine for about an hour, then the voice and picture went out of sync. Try a few more disc to make sure it wasn't the disc. Same...
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Author
Reason of review
Poor customer service
Loss
$178
Review #1547001 is a subjective opinion of poster.
0 comments

Lg Electronics in San Diego, California - Refrigerator

1.7
Details
My refrigerator went out a week ago. Called LG and they sent out a technician who would not repair it because there was an infestation, which was actually dust and dog kibble. Second appointment the technician never showed up and never called. I have spent hours on the phone with LG service center. Most of that time has been on hold. Asked to speak to a supervisor and have been on hold ever since.
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Author
Location
San Diego, California
Cons
  • Repair service
  • Reliability
  • Way this company conduct their bussines
Reason of review
Poor customer service
Loss
$1000
Preferred solution
Full refund
Tags
  • Lg Support Failure
Review #1545457 is a subjective opinion of poster.
0 comments

Lg Electronics - Terrible service, taking 3 months to resolve problem with icemaker. Service tech out to resolve problem, ordered part, not delivered on date. Can't re-schedule for 5 days.

Of course I contacted them, can only speak with person who speaks broken English. They just repeat a mantra.
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Author
Reason of review
Damaged or defective
Review #1541133 is a subjective opinion of poster.

Contact Lg Electronics Customer Service

Mailing Address:
LG Electronics
U.S.A. Corporate Headquarters 1000 Sylvan Avenue
Englewood Cliffs, NJ 07632
USA
Phone:
(800) 243-0000
All Lg Electronics Contacts

Lg Electronics Products and Services Reviews

0 comments
1.0
Details
Five years ago we purchased a new French door refrigerator/freezer model #LFX 2599 1ST/02 for $3150 from Lowes Home Improvement. In March of this year, suddenly and without warning it quit working. After contacting LG customer service for a preferred repair company, it...
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Author
Cons
  • Customer service interactions - did not keep me well informed
  • No apparent resolution to my problem
  • Repair issues handling
Reason of review
Damaged or defective
Loss
$600
Preferred solution
Full refund
Review #1540142 is a subjective opinion of poster.