Latest review first
My 4 year old LG washer started to rust around the bleach dispenser less than 2 years after buying this machine. The rusting has continued and now a larger area around the dispense is involved. As the base metal has rusted under the porcelain finish it began to flake...Read more
We bought an LG refrigerator over $3000 that the cooling system went out in at 3 years old. We called the customer service number and they informed we could get a tech to come out next day, and that cooling system is covered by warranty, but the repair company texted...Read more
Lg Electronics in North York, Toronto, Ontario - Dissatisfied
Washer is now 7 years old. Area around bleach dispenser started rusting several years ago. Hardly ever add bleach. Called customer support. No help at all. Now water leaking all over floor every time I run it. Also have an LG dishwasher that does not wash well. No more LG purchases for me. Very poor quality.
North York, Toronto, Ontario
We purchased an LG stick vacuum in March. The first time I tried to vacuum a carpet, the carpet nozzle broke. We contacted the company who agreed to send a replacement part. I even uploaded a photo of the broken part as requested. A few weeks later, we got the wrong...Read more
In Feb. of this year I purchased a LG UBK80 HD blu ray player from Best Buy (who also SUCKS) . When I played my first blu ray disc it was fine for about an hour, then the voice and picture went out of sync. Try a few more disc to make sure it wasn't the disc. Same...Read more
Lg Electronics in San Diego, California - Refrigerator
My refrigerator went out a week ago. Called LG and they sent out a technician who would not repair it because there was an infestation, which was actually dust and dog kibble. Second appointment the technician never showed up and never called. I have spent hours on the phone with LG service center. Most of that time has been on hold. Asked to speak to a supervisor and have been on hold ever since.
I didn't like
- Way this company conduct their bussines
- Repair service
Lg Electronics - Terrible service, taking 3 months to resolve problem with icemaker. Service tech out to resolve problem, ordered part, not delivered on date. Can't re-schedule for 5 days.
Of course I contacted them, can only speak with person who speaks broken English. They just repeat a mantra.
Five years ago we purchased a new French door refrigerator/freezer model #LFX 2599 1ST/02 for $3150 from Lowes Home Improvement. In March of this year, suddenly and without warning it quit working. After contacting LG customer service for a preferred repair company, it...Read more
I didn't like
- No apparent resolution to my problem
- Repair issues handling
- Customer service interactions - did not keep me well informed
Lg Electronics - Rusted Top Load Washing Machine
I bought an LG top load washing machine and I noticed it started rusting around the bleach dispenser. I contacted LG and they said it wasn't their problem. It started getting worse and I was able to find a replacement for $140.00. Thank God I was able to replace it and my boyfriend installed it. I believe LG should reimburse me the $140. They have had numerous complaints about this particular model rusting around the bleach dispenser and have done nothing. When replacing the old one, we found it was rusting underneath. Poor appliance, horrible customer service and horrible company.
Lg Electronics - Smart TVs
14 months old LG Smart TV will not connect to Wi-Fi hundreds of people have the same problem don't buy LG Smart TV products
I am so incredibly disappointed with our LG refrigerator. We spent over $3500 less than 8 months ago on a brand new refrigerator. It is COMPLETELY useless. We've had an LG licensed service technician to our house three separate times (3 days off from work) to repair...Read more
I didn't like
- Customer service does not care and does not help
- Horrible service
- Lack of customer support
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