Lg Electronics

It’s a horrible company/people. Defective leg on our TV broke causing the TV to topple-if a child would have been in front of it when it fell it would have been catastrophic. LG called the person that was sent to our home to take pics a liar-that the TV could not have fallen u less we had done something to the legs.

The guy I finally got spoke English with a definite Filipino accent. He just kept telling me that they had to come in and evaluate the problem, order the parts and then fix it, after I told him that we already replaced it with another brand. I told him that since it is a design flaw, I was just opening myself up to another fire if I had it fixed..

I've had two (2) LG refrigerators in the past three years! They do NOT stand behind their product at all.

I've had to rent a refrigerator while they find a recalled compressor which they did not notify any customer about.

Also, they refuse to reimburse my rental expenses plus nothing for ruined food. ALL of the appliance repair people where I live refuse to work on any LG product for good reason it seems!

We’re going through this issue as well right now..Refrigerator 2 1/2 years old, second time it went down , this time compressor is no good.. spent over 10 hours lost on the phone , lost food and now they want us to wait 4-6 weeks to maybe hear from someone to be compensated. We’re still in The middle of a pandemic , during summer with no fridge..we’ve never posted anything negative about anyone or company but this is the worst customer service, lack of transparency and service policies we’ve ever experienced with absolutely no sense of humanity whatsoever..The public needs to be informed about LG before they intend on purchasing any of their products!

We are having problems with our French door refrigerator freezer. This is the 4th failure.

Before it was mainly the ice maker. Technician comes and puts a Band-Aide on it so it works a while. Then here is the problem again and again and again. Technicians and Band-Aides.

You pay for an extended warranty and all you actually get is an extended Band-Aide until your time runs out and then you personally have to pay for the service calls and parts. We haven’t gotten that far yet but it’s pretty clear that’s what they are aiming for. Instead of a buy out, which we were told we would get after 3 times, we are yet being scheduled for another service call. That in and of itself is ridiculous and insulting.

LG could care less. Once you purchase these inferior products they become your problem. I am planning on contacting Consumer Reports and telling them our story. My food has all spoiled once again and no ice for over two weeks.

Stinking refrigerator, etc. We have used a cooler on and off ever since we bought this unit. The last failure was around October and the cooler is waiting on the patio for yet another episode of play LGs refrigerator game. This time we refuse.

They insultingly will reimburse for $300 of groceries. At least that’s what they say. No way will we apply for this and have yet another run-around from LG. Their corporate big wigs are unsympathetic to the point of arrogance and could care less attitudes.

Wait until LG lays them off with a severance package. These people actually think the big companies actually care about them and they go all out for them.

Then WHAM, right out of the blue they give them the boot. Well, what goes around comes around, right?

LG refrigerators are notorious for premature compressor failure. In premature failure I mean in less than a year in some cases.

LG washers and dryers may look all high tech and shiney, sparkly on the outside, but they're poorly built and engineered. LG used to manufacture expensive vacuum cleaners needless to say those were absolute junk. The only LG appliance that I own, that I can say has been reliable, is a portable room air conditioner. I have a Whirpool Duet front loader washer and dryer that I've owned for 15 years.

I have never owned a more trouble free washer and dryer like my Whirlpool. They were manufactured in Germany in 2005. Excellent machines in every way, and I use them nearly everyday.

In my view the best appliances available today are made by Whirpool, Kenmore, GE, Kitchenaid and Maytag. Of course if you've got a lot of money Sub Zero and Viking are the Rolls Royce's of the home appliance industry.

Sorry to hear that

$10,000 means nothing to a giant multinational corporation like Lucky Goldstar. It's less than one second's worth of production at some far east factory. To us, it's our hard earned money ; to them, just another fish in the sea.