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Bought an LG refrigerator in October 2017. It quit cooling on July 21st. As of today, August 17th a repair tech from a Service Center recommended by LG has been out 4 times. They have replaced the fan and all air ducts, confirmed that there is no obstruction and cold...
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h.kitchener
h.kitchener

At least you were wise and bought a basic, no-frills fridge. For all the trouble you have had with the fridge and LG, I would just wander over to Lowe's and buy a new one---no...

#1332047
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Lg Electronics - Poor Value
I have a 4 1/2 year old LG-55LA9700. Approximately, 4 months ago there appeared in the middle of the screen a black sheer rectangle on my screen. As time went on more rectangles appeared on my screen. You can still watch TV however, if the back round of the screen is...
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Anonymous
Anonymous

"Empathy" is when the same thing happens to them as did to you. "Sympathy" means they are aware of your problem but doesn't necessarily mean they'll help. "Action" is what you...

2.3
#1330545
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i bought a LG washer in 2016. a lil while ago the agitator and cap came loose and fell off. Called the store where I purchased the product and explained to them what had happened. They sent me the website to show me a recall for that model and part. Called LG customer...
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2.4
I didn't like
  • Product quality and lack of professional customer service
#1328770
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LG Customer Service is horrible!! And I mean HORRIBLE. Purchased the LG X charge phones new on 7-31-18 online thru the Boost Mobile website. They are overheating from the minute I plugged them in and the chargers are overheating. (142 - 174 degrees) Can't use them...
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1.0
I liked
  • Old cell phone lg stylo 2
I didn't like
  • Product of hazzardous quality sold to me or lg customer service
#1327193
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Lg Electronics - Never reach

45 minutes on costumer line for technical support for commercial, nobody answered phone.
#1323424
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$2000 fridge stopped working after 2.5 years. LG would only send out a repair person after I had already paid for troubleshooting by another company. Now their tech has to diagnose the problem again, and only then order parts - total waste of my time and money. This is...
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Anonymous
Anonymous

I live on the island of Jamaica and was considering buying a side by side door fridge by LG but while researching online I see many persons having problems with the brand

Anonymous
Lemanue6

Purchased an LG Elite model 795 refrigerator at Sears and stopped working in less than 2 years, lost food and had to pay $335 labor to install a new compressor, Sears would no...

1.7
I didn't like
  • Quality of refrigerators
  • Lg does not stand behind their products
  • Customer service interactions - did not keep me well informed
#1317950
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Lg Electronics - Televisions

I have bought 3 LG tv in 2 years and now only the last one which is only 6 months old is the only one that works. They only last until the service agreement is up then they stop working. I bought all 3 at Best Buy. What a joke that place is.
#1314490
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Lg Electronics - Worst Product Ever Purchased

Lg Electronics - Worst Product Ever Purchased
Their customer service is terrible and they blocked my wife's phone after eight calls. I called back k with a different phone and was transferred five times. The representative promised to call me back but did not. We bought a lemon. Two years ago. The compressor and mother board went out. Poor customer service and poor product.
1.0
Details
Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Warranty
Website
#1313142
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upgrading the kitchen cabinets, we removed the microwave. To properly re-install it, the rear wall template is needed, to mount the microwave. Called customer service and because the unit was manufactured in January 2016, it is no longer under warranty, so I have to...
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#1313031
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Contact Lg Electronics

Mailing Address:
LG Electronics
U.S.A. Corporate Headquarters 1000 Sylvan Avenue
Englewood Cliffs, NJ 07632
USA
Phone:
(800) 243-0000
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We bought our washer in 2016, of I had read the reviews I would found all of you unsatisfied customers. Our bleach spout has bubbles around it and rust under the spout. I contacted customer service they passed the buck blamed me the consumer for not cleaning it every...
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2.1
#1311621
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