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We purchased the DLEX3370W Dryer with steam and after 2 months of light use (2 in household) it stopped turning on with only the interior light working. After 3-1/2 weeks a repair person came with a plastic front panel, even though the claim was for the dryer not...
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Anonymous
Anonymous

The world was a happier place before the advent of cheap electronic controls. The sturdy, excellent electromechanical controls of yesteryear were vastly superior in terms of d...

1.0
I didn't like
  • Product is a lemon and extremely poor customer service
  • Lack of after-sales service
#1384795
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Electric range stopped working after less than a year old. This happened in August and here we are in October and still nothing. Every time I call customer service, I get a different story. The tech said he could not repair the range as the necessary piece was not...
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Denise560
Denise560

Same story as ours. Will send another tech out, never happens and was told and approved for a replacement (call center is in the Philippines) then was denied saying another te...

1.0
I didn't like
  • Lack of customer service
  • Product quality
  • Customer service does not care and does not help
#1378487
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Terrible customer service does not know how to help and and there no authorized techs in the area! Reps gave inconsistent information and wasted hours of my time on hold. The refrigerator compressor died three times! This product is unreliable and was expensive! Got...
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1.0
I didn't like
  • Hassle and length of open claim to resolution
  • Repair service
  • Lack of customer service
#1377325
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LG has the worst customer service I have ever dealt with. I was without a refrigerator for 5 weeks and 2 days due to the compressor dying after only 20 months of use. I would call often to get status and everyone had the same speech to me, I mean literally the same....
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Anonymous
Amy

I have been having the same experience! This is the worst purchase we have ever made and one of the more expensive ones!

1.6
I didn't like
  • Customer service and service policies
#1376345
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We purchased a washer and dryer from Lowe's in May of 2018. Washer leaked from day one. Lowe's would not take it back. 18 months later, after spending hours and hours on the phone with LG still no resolution, plus the floor of my BRAND NEW HOUSE is torn up where the...
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1.0
#1375376
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Lg Electronics - Terrifying

Called five times and still no service
1.0
Details
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#1372264
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Lg Electronics - The worst company I ever was dealing with

I bought LG tv with defects. I tried to get LG send somebody to check on tv After 10 months of calling and dealing with LG costumer service I finally wave white flag.I gave up.This people deserve sell water in the dessert.Never again in my life going to buy LG products
#1367590
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Lg Electronics - 2012 button LG range lre30453st is the model number this is

Bought the Range in 2012 had it repaired three times now it is gone again and this repair bill is going to be $600 never buy an LG product I just went out and bought a brand new GE
#1366758
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Lg Electronics - Not a happy camper!
I called 800-243-0000 with a simple request for an answer to the question "what is the gold rectangular icon on SOME of my contacts in my contact list" . The Tech wanted my IMEI number, whether I was pre-paid, and other seemingly asinine information. All the time...
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#1366367
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We purchased our #55LW5600 Smart, 3D LG TV in 2012! Now the internal tuner does not work, this should not happen on a six year old tv. It seems that one can purchase this same or similar tv for the amount to repair. What kind of crap is this. I fully expected this tv...
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Anonymous
Scott ilive

I have had many tvs die from tuner not working, for very little you can buy a set top box, make sure they receive HD signals, try looking recycle yards, and Tv will still be u...

2.3
#1362893
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