Lg Electronics Reviews and Complaints
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35 comments
My 4 year old LG washer started to rust around the bleach dispenser less than 2 years after buying this machine. The rusting has continued and now a larger area around the dispense is involved. As the base metal has rusted under the porcelain finish it began to flake...
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Author
PissedConsumer983567
Location
Englewood Cliffs, New Jersey
Product
Reason of review
Damaged or defective
Loss
$300
Preferred solution
Let the company propose a solution
0 comments
Lg Electronics - Worst experience with LG Washing Machine service (INDIA)
Hi, Our Washing Machine PCB was damage due to high voltage and we logged a complaint with LG service center (SHREE TECHNO SERVICE, HYDERABAD - INDIA) four weeks back, but till date, they are not able to fix the washing machine and claiming part is not available. I would like to as LG why are they selling washing machine if they are not able to provide spare parts for their product. I would suggest all that DON'T BUY LG WASHING MACHINE.
Author
asif555
Reason of review
Poor customer service
Loss
$1000
Preferred solution
Deliver product or service ordered
0 comments
I also purchased an LG refrigerator in 2014.It stopped working in 2015,one month after the 12 month warrenty expired.I contacted Sears were I purchased it and was told,"That's wat you get when you buy LG.I contacted an appliance repair company and they initially...
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Author
WeightySawfish995
Pros
- Style of the refrigerator
Cons
- Custom service and warrenty
Reason of review
Bad quality
Loss
$1250
Preferred solution
Let the company propose a solution
Tags
0 comments
We bought an LG refrigerator over $3000 that the cooling system went out in at 3 years old. We called the customer service number and they informed we could get a tech to come out next day, and that cooling system is covered by warranty, but the repair company texted...
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Author
BlondOwl942
0 comments
Lg Electronics in North York, Toronto, Ontario - Dissatisfied
Washer is now 7 years old. Area around bleach dispenser started rusting several years ago. Hardly ever add bleach. Called customer support. No help at all. Now water leaking all over floor every time I run it. Also have an LG dishwasher that does not wash well. No more LG purchases for me. Very poor quality.
Author
VexedRiverDolphin
Location
North York, Toronto, Ontario
Reason of review
Bad quality
Loss
$800
Preferred solution
Let the company propose a solution
0 comments
We purchased an LG stick vacuum in March. The first time I tried to vacuum a carpet, the carpet nozzle broke. We contacted the company who agreed to send a replacement part. I even uploaded a photo of the broken part as requested. A few weeks later, we got the wrong...
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Author
PissedConsumer1548577
Service
0 comments
In Feb. of this year I purchased a LG UBK80 HD blu ray player from Best Buy (who also SUCKS) . When I played my first blu ray disc it was fine for about an hour, then the voice and picture went out of sync. Try a few more disc to make sure it wasn't the disc. Same...
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Author
BlankNightingale734
Reason of review
Poor customer service
Loss
$178
0 comments
Lg Electronics in San Diego, California - Refrigerator
My refrigerator went out a week ago. Called LG and they sent out a technician who would not repair it because there was an infestation, which was actually dust and dog kibble. Second appointment the technician never showed up and never called. I have spent hours on the phone with LG service center. Most of that time has been on hold. Asked to speak to a supervisor and have been on hold ever since.
Author
MintyKomodoDragon850
Location
San Diego, California
Cons
- Repair service
- Reliability
- Way this company conduct their bussines
Reason of review
Poor customer service
Loss
$1000
Preferred solution
Full refund
Tags
0 comments
Lg Electronics - Terrible service, taking 3 months to resolve problem with icemaker. Service tech out to resolve problem, ordered part, not delivered on date. Can't re-schedule for 5 days.
Of course I contacted them, can only speak with person who speaks broken English. They just repeat a mantra.
Author
PissedConsumer1541133
Product
Reason of review
Damaged or defective
0 comments
Five years ago we purchased a new French door refrigerator/freezer model #LFX 2599 1ST/02 for $3150 from Lowes Home Improvement. In March of this year, suddenly and without warning it quit working. After contacting LG customer service for a preferred repair company, it...
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Author
FierceTiffany
Cons
- Customer service interactions - did not keep me well informed
- No apparent resolution to my problem
- Repair issues handling
Reason of review
Damaged or defective
Loss
$600
Preferred solution
Full refund
Tags
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0 comments
Lg Electronics - Rusted Top Load Washing Machine
I bought an LG top load washing machine and I noticed it started rusting around the bleach dispenser. I contacted LG and they said it wasn't their problem. It started getting worse and I was able to find a replacement for $140.00. Thank God I was able to replace it and my boyfriend installed it. I believe LG should reimburse me the $140. They have had numerous complaints about this particular model rusting around the bleach dispenser and have done nothing. When replacing the old one, we found it was rusting underneath. Poor appliance, horrible customer service and horrible company.
Author
LikeableElectricEel213
Product
Reason of review
Bad quality
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Exact same problem with ours.