Most helpful review

3.4
LG Electronics - Rusting around bleach dispenser of my LG top load washer
LG Electronics - Rusting around bleach dispenser of my LG top load washer
My 4 year old LG washer started to rust around the bleach dispenser less than 2 years after buying this machine. The rusting has continued and now a larger area around the dispense is involved. As the base metal has rusted under the porcelain finish it began to flake...
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#1972095

There was a class action lawsuit against LG but for whatever reason it was dismissed. https://topclassactions.com/lawsuit-settlements/lawsuit-news/862705-lg-class-action-says-washers-rust-defect-ruins-clothing/#:~:text=The%20bleach%20dispenser%20is%20a%20plastic%20insert%20which,destroy%20clothing%20put%20into%20the%20washer%20for%20cleaning. I will never buy LG again.

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ID
#983567 Review #983567 is a subjective opinion of poster.
Location
Englewood Cliffs, New Jersey
Product
Lg Electronics Washing Machine
Reason of review
Damaged or defective
Loss
$300
Preferred solution
Let the company propose a solution

LG Refrigerator

1.0
Linear compressor has gone out twice in 3 1/2 years. Have been without fridge now for 4 weeks. This refrigerator was sold to us during a class action lawsuit regarding these compressors, and from what I see is still being sold to customers.LG has terrible customer service.
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#3517777 Review #3517777 is a subjective opinion of poster.
Location
Cedar Lake, Indiana

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Very poor customer service

1.5
LG Electronics - Very poor customer service
My $1300 OLED C1 TV changes inputs on its own and has started turning itself on in the middle of the night. Numerous calls to LG have not as of yet resulted in a resolution. I've had people keep me waiting on the phone listening to the jingle for 45 minutes per call. It's a bunch of lies and nonsense, they do not get back to me as promised each and every time. I am stuck with no recourse.

User's recommendation: Look at Samsung and Sony first.

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#3495044 Review #3495044 is a subjective opinion of poster.
Location
Morrisville, Pennsylvania
Pros
  • Good picture
Cons
  • Bad customer service
Preferred solution
Full refund

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Verified Reviewer New Reviewer

1.7
The worst customer experience ever in my life from this LG 35WN75C-B monitor purchase. Put aside the flawed design which has been hot on Amazon here. What's wrong? The monitor back charged my Alienware and fried it. I was told by LG to send to monitor back for repair,...
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#3479620 Review #3479620 is a subjective opinion of poster.
Location
Sunnyvale, California
Loss
$2500
Preferred solution
Let the company propose a solution

1.5
Purchased new LG gas range from Best Buy. On first use, found that you could not remove racks. LG's technician examined it and said it was an unrepairable factory defect and submitted the report to LG. Never heard back from them. Called 30 times and kept being told 48...
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#3472015 Review #3472015 is a subjective opinion of poster.
Location
Hobart, Indiana
Cons
  • None that i can see
Loss
$1
New Reviewer

Tv problems

Unable to connect to internet was working but stoped according internet server lg needs to fix the problem due to tv being the problem
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#3470726 Review #3470726 is a subjective opinion of poster.
Location
Oak Creek, Wisconsin
Preferred solution
Ate tv to internet connection
New Reviewer

Issues with my LG Mini HI-FI system (CM4590)

My neighbor and I have the same LG Mini HI-FI system CM4590 and when to turn my system on and use the AUX it connect to her system
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#3468289 Review #3468289 is a subjective opinion of poster.
Location
Fort Washington, Maryland
Preferred solution
Help with connection
New Reviewer

1.0
LG Electronics - Can't get service tech to schedule appointment
My dryer gave an NP fault. Rick at LG suggested I contact the power company and an electrician. The electrician took a picture of the inside of the dryer where the circuit board caught on fire. Rick scheduled a repair service. The parts did not arrive in time....
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#3448134 Review #3448134 is a subjective opinion of poster.
Location
Sandy Springs, Georgia
Product
Lg Electronics Dryer
Pros
  • Rick and several other kind people on the phone
Cons
  • Customer service unable to schedule a service appointment
  • Parts departments inability to ship the correct part on time
  • Service department unwillingness to call to schedule
Loss
$300
Preferred solution
Deliver product or service ordered

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Verified Reviewer New Reviewer

LG compressor and blower went out on my refrigerator which only a little over 3 years old

1.0
03/10/22: I would like for LG to fix my refrigerator. My compressor and blower have been out for several weeks, and we will not see a technician, hopefully within another month. The company representatives are evidently trained to lie to the customers because my husband and I have been lied to since March 10, 2022. We were told several times that a technician would be to our home to repair the issues, but no one has arrived yet, and it is March 29, 2022. My next step is to file a class action suit against LG corporation because I do not have that type of money to waste (1300 dollars).

User's recommendation: Please do not buy any of LG products because they do not honor their warrants and have the worst customers services. LG has had several class action law suits against them. I wish that I knew this before I brought their products. Please do a review before buying any of LG's appliances. I do not.

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ID
#3445701 Review #3445701 is a subjective opinion of poster.
Product
Lg Electronics Refrigerator
Pros
  • Nice looking
  • Appearance
Cons
  • Build them to fail
  • Customer service and product
  • Could care less about consumer
Loss
$1500
Preferred solution
Deliver product or service ordered

Was promised a call back in two days over a week ago.

1.0
Was promised a refund of haul away and installation. I sent copies of emails naking the promise and heard nothing back. Ive called at least 10 times. Will not respond!!!!!!

User's recommendation: Don’t buy LG.

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#3445025 Review #3445025 is a subjective opinion of poster.
Location
Charleston, South Carolina
New Reviewer

Reckon

I bought an LG phone and email and phone number wasnt taken off of it and I cant get it reset so I want someone to call me and reset the phone for me
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#3429617 Review #3429617 is a subjective opinion of poster.
Location
Saint Johns, Newfoundland And Labrador

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Verified Reviewer New Reviewer

1.0
Update by user Apr 22, 2022

We still have had NO help from LG. They will not work on or replace our brand new stove.

The serial number is a metal tab that is held on by one screw.

We went to a dealer and had them show us how the tab is held on. This is a very bad design by LG for a serial number....

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#3429167 Review #3429167 is a subjective opinion of poster.
Location
Pensacola, Florida
Cons
  • Unreliable product nonexistent customer service
  • Lack of customer service
  • Bad quality product
Loss
$2372
Preferred solution
Full refund

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Tv problem

1.7
Tv is changing picture modes when I want to see a Prime Video. It gets out focus, changes picture size, and has several other issues.
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#3415476 Review #3415476 is a subjective opinion of poster.
Location
Colorado Springs, Colorado
Pros
  • Nice looking
Cons
  • Tv costing almost a grand and not even lasting 1 year
Loss
$1760
Preferred solution
Let the company propose a solution

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Verified Reviewer New Reviewer

I WILL NEVER BUY LG PRODUCTS AGAIN. DO NOT BUY....

1.0
My dryer lasted 3 years. I called LG they said they would come and fix my dryer; After 4 months of parts being ordered wrong, broken parts or repair people not showing up, dealing with basically the run around. They came out to fix it, so we thought. The repair lasted 1 month they didn't even fix the right problem. I tried calling them, and they will not even help with this mess. So now I have to buy a new dryer after 3yrs. Awful customer service.... If you can get someone who can even help. They like to keep you on hold for long periods of time and then hang up. Product is just a piece of junk. DO NOT BUY......

User's recommendation: DO NOT BUY.....

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#3407672 Review #3407672 is a subjective opinion of poster.
Location
Town And Country, Missouri
Pros
  • There are no pros
Cons
  • Just about everything dealing with lg and their products
Loss
$1500
Preferred solution
Full refund
New Reviewer

LG my dryer is not working

I bought dryer in Best Buy and its not working I have been calling Best Buy ! Their directed Me to call LG ! And LG is not helping
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ID
#3383744 Review #3383744 is a subjective opinion of poster.
Location
Dracut, Massachusetts
Loss
$1000
Preferred solution
Let the company propose a solution

Products suck

1.0
I should have known better than to buy an LG Blu ray player. It constantly freezes. I can't even enjoy a movie or Netflix. Their customer service department is horrible. You can barely understand them. They refuse to take back their pos products. Never again.
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#3373485 Review #3373485 is a subjective opinion of poster.
Location
Hollywood, Florida

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