customer service service customer warranty repair problem phone products refrigerator home

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
1.3
Details
Don't buy an LG cell phone ever!!!! - Lg Electronics review
Don't buy an LG cell phone ever!!!! - Lg Electronics review
I originally purchased an unlocked V30+ phone through Walmart and picked it up on 12/1//2018. On 1/2/2020 the phone began freezing up on me. I was successfully able to do a soft reset several times that day. The following day the phone went into reset mode again and...
View full review
Review
#1768738 Review #1768738 is a subjective opinion of poster.
Product
Lg Electronics Cell Phone
Pros
  • Good features
  • Decent memory
Cons
  • Lousy attitude from customer service
  • Short life
Reason of review
Poor customer service
Loss
$500
Preferred solution
LG unlocks my phone so that I hopefully have a chance to recover personal items off the phone
Tags
  • Lg V30 Problem

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Garbage | Lg Electronics review

1.0
Details
Garbage - Lg Electronics review
I bought a new LG refrigerator, stove and dishwasher December 2018. My refrigerator has leaked 3xs and the soap door on my dishwasher fails to open at least once a wk. When the cycle does successfully complete, dishes still have food particles on them at times. The alarms on all 3 appliances are SUPER annoying. I would love to get my $ back! This is the 2nd time this month that code in pic popped up on my refrigerator. It renders the water and ice unusable.
View full review
Review
#1734370 Review #1734370 is a subjective opinion of poster.
Product
Lg Electronics Refrigerator
Cons
  • Lousy products
Reason of review
Bad quality
Loss
$5000
Preferred solution
Let the company propose a solution
Tags
  • Lg Refrigerator Lfx3307660D

Rust on front panel under the soap dispenser of my front loader LG | Lg Electronics review

Rust on front panel under the soap dispenser of my front loader LG - Lg Electronics review
There is rust on the front panel under the soap dispenser of my LG WM3170CW front loader washing machine. I am conscientious about removing the soap dispenser to make sure it dries when not using the machine. And still the rust returns. Is there a warranty for this?
View full review
Review
#1668112 Review #1668112 is a subjective opinion of poster.
Product
Lg Electronics Wm3170cw Washing Machine
Reason of review
Bad quality
Preferred solution
Let the company propose a solution

Appliance fail after 1 year warranty expired | Lg Electronics review

1.3
Details
Appliance fail after 1 year warranty expired - Lg Electronics review
Our supposedly reliable and innovative LG smart inverter neochef microwave, rated 4.5 stars, decided to develop a temperature sensor problem shortly after the 1 year warranty expired. Customer service said that obviously, since it is just past 1 year, we either buy a new microwave or pay more than the $160 it cost to purchase it to get it serviced.
View full review
Review
#1658528 Review #1658528 is a subjective opinion of poster.
Product
Lg Electronics Microwave
Pros
  • Style
Cons
  • Customer service reps were not helpful
  • Stink - products and customer service
  • Customer service does not deliver on promises
Reason of review
Poor customer service
Loss
$160
Preferred solution
Full refund
Tags
  • lg executive service
  • LG customer service usa
  • Rip Off
  • Bad Repair Poor Customer Service
  • Lg Neochef Microwave
  • Lg Microwave
1.0
Details
Have tried reaching out to LG on multiple occasions. Between our electronics, washer and dryer and all of the appliances in our home, everything is LG. Dryer drum completely separated, as in it cracked at the weld points. This was a top of the line unit, the most...
View full review
1 comment
Anonymous
#1762527

$10,000 means nothing to a giant multinational corporation like Lucky Goldstar. It's less than one second's worth of production at some far east factory. To us, it's our hard earned money ; to them, just another fish in the sea.

Featured
Review
#1637659 Review #1637659 is a subjective opinion of poster.
Product
Lg Electronics Refrigerator
Reason of review
Warranty issue

Rusted Top Load Washing Machine | Lg Electronics review from Hilliard, Ohio

1.3
Details
Rusted Top Load Washing Machine - Lg Electronics review
Rusted Top Load Washing Machine - Lg Electronics review
Rusted Top Load Washing Machine - Lg Electronics review
I bought an LG top load washing machine and I noticed it started rusting around the bleach dispenser. I contacted LG and they said it wasn't their problem. It started getting worse and I was able to find a replacement for $140.00. Thank God I was able to replace it and my boyfriend installed it. I believe LG should reimburse me the $140. They have had numerous complaints about this particular model rusting around the bleach dispenser and have done nothing. When replacing the old one, we found it was rusting underneath. Poor appliance, horrible customer service and horrible company.
View full review
Review
#1538266 Review #1538266 is a subjective opinion of poster.
Product
Lg Electronics Washing Machine
Reason of review
Bad quality
2.1
Details
Worst customer service I've ever experienced from a tech company - Lg Electronics review
Shouldn't be called customer service. Exactly as it states next to the 1 star "Bad – unacceptable experience, unreasonable and rude conduct." All of the above is what I received. I sent in a monitor to get repaired 2 months after purchasing because it was faulty from...
View full review
Review
#1491398 Review #1491398 is a subjective opinion of poster.
Product
Lg Electronics 27Ud68Pb Computer Monitor
Reason of review
Poor customer service
Loss
$500
Preferred solution
Full refund
Tags
  • Monitors
  • 27Ud68P
1.7
Details
No Support Gas Range - Lg Electronics review
I started in July before the warranty ran out (which they extended for 90 days) as the oven did not heat properly in a speedy timeframe (it made a swoosh sound and a pop). Amazingly service providers in Middle TN are POOR - Only 2 authorized repairmen. The first one...
View full review
Review
#1447459 Review #1447459 is a subjective opinion of poster.
Product
Lg Electronics Lrg4111St Range
Cons
  • Defective product with no support
  • Defective product no support from lg
  • Repair issues handling
Reason of review
Damaged or defective
Loss
$900
Preferred solution
Full refund
Tags
  • Bad Repair Poor Customer Service
2.5
Details
LG not standing behind product - Lg Electronics review
LG not standing behind product - Lg Electronics review
I am unhappy with my service call yesterday. The man showed up and I tried to find something on my TV to show the banding problem I am seeing. I pulled up a 5% grey slide on YouTube to show what I am seeing. The banding stands out during low light scenes and is hard to...
View full review
Review
#1425205 Review #1425205 is a subjective opinion of poster.
Product
Lg Electronics Oled55C8 Tv
Reason of review
Bad quality

Contact Lg Electronics Customer Service

Website:
Mailing Address:
U.S.A. Corporate Headquarters 1000 Sylvan Avenue
Englewood Cliffs, NJ 07632
USA
Phone:
(800) 243-0000
All Lg Electronics Contacts

Lg Electronics Products and Services Reviews

Compare Companies

Lg Electronics
Lg Electronics
831 reviews
1.6
VS
Samsung Electronics
Samsung Electronics
831 reviews
1.8
Compare Lg Electronics vs Samsung Electronics

Latest Question

Lg Electronics Questions
1.5
Details
Piece of S----. Hot Junk Microware - Lg Electronics review
Piece of S----. Hot Junk Microware - Lg Electronics review
Piece of S----. Hot Junk Microware - Lg Electronics review
Piece of S----. Hot Junk Microware - Lg Electronics review
I bought a LG Microwave Oven (LMVM2033) in May 2018. Turns out it was manufactured in August 2017. I complained to Lowes where I purchased it about it getting so hot that you can't touch the handle. They sent a tech out finally 4 months later after me begging them that...
View full review
Review
#1419298 Review #1419298 is a subjective opinion of poster.
Product
Lg Electronics Microwave
Cons
  • No customer empathy at all
Reason of review
Poor customer service
Loss
$560
Preferred solution
Full refund
Tags
  • customer service fail