Latest review first
Lg Electronics - Rusted Top Load Washing Machine
I bought an LG top load washing machine and I noticed it started rusting around the bleach dispenser. I contacted LG and they said it wasn't their problem. It started getting worse and I was able to find a replacement for $140.00. Thank God I was able to replace it and my boyfriend installed it. I believe LG should reimburse me the $140. They have had numerous complaints about this particular model rusting around the bleach dispenser and have done nothing. When replacing the old one, we found it was rusting underneath. Poor appliance, horrible customer service and horrible company.
Shouldn't be called customer service. Exactly as it states next to the 1 star "Bad – unacceptable experience, unreasonable and rude conduct." All of the above is what I received. I sent in a monitor to get repaired 2 months after purchasing because it was faulty from...Read more
I started in July before the warranty ran out (which they extended for 90 days) as the oven did not heat properly in a speedy timeframe (it made a swoosh sound and a pop). Amazingly service providers in Middle TN are POOR - Only 2 authorized repairmen. The first one...Read more
I didn't like
- Repair issues handling
- Defective product with no support
- Defective product no support from lg
I am unhappy with my service call yesterday. The man showed up and I tried to find something on my TV to show the banding problem I am seeing. I pulled up a 5% grey slide on YouTube to show what I am seeing. The banding stands out during low light scenes and is hard to...Read more
I bought a LG Microwave Oven (LMVM2033) in May 2018. Turns out it was manufactured in August 2017. I complained to Lowes where I purchased it about it getting so hot that you can't touch the handle. They sent a tech out finally 4 months later after me begging them that...Read more
I didn't like
- No customer empathy at all
I called 800-243-0000 with a simple request for an answer to the question "what is the gold rectangular icon on SOME of my contacts in my contact list" . The Tech wanted my IMEI number, whether I was pre-paid, and other seemingly asinine information. All the time...Read more
I have a 4 1/2 year old LG-55LA9700. Approximately, 4 months ago there appeared in the middle of the screen a black sheer rectangle on my screen. As time went on more rectangles appeared on my screen. You can still watch TV however, if the back round of the screen is...Read more
Lg Electronics - Worst Product Ever Purchased
Their customer service is terrible and they blocked my wife's phone after eight calls. I called back k with a different phone and was transferred five times. The representative promised to call me back but did not. We bought a lemon. Two years ago. The compressor and mother board went out. Poor customer service and poor product.
We purchased our fridge less than 3 years ago and the compressor is bad. I called LG 2 weeks ago today and it is yet to be repaired. They will cover the cost of the compressor but not the labor. It took 5 days to get the part and when the repair company installed it,...Read more
I didn't like
- Repair service
- Lack of after-sales service
The knobs on LG range started to bubble and peel off. Wheni contacted LG they said it was my fault for leaving the oven door open too long which caused the knobs to melt. Really . . . They expect me to fall for that! Of course I could order new knobs which were...Read more
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