Latest review first
I bought a LG Microwave Oven (LMVM2033) in May 2018. Turns out it was manufactured in August 2017. I complained to Lowes where I purchased it about it getting so hot that you can't touch the handle. They sent a tech out finally 4 months later after me begging them that...Read more
Company wrote 0 private or public responses to the review from Dec 09.
I didn't like
- No customer empathy at all
I called 800-243-0000 with a simple request for an answer to the question "what is the gold rectangular icon on SOME of my contacts in my contact list" . The Tech wanted my IMEI number, whether I was pre-paid, and other seemingly asinine information. All the time...Read more
Company wrote 0 private or public responses to the review from Sep 26.
I have a 4 1/2 year old LG-55LA9700. Approximately, 4 months ago there appeared in the middle of the screen a black sheer rectangle on my screen. As time went on more rectangles appeared on my screen. You can still watch TV however, if the back round of the screen is...Read more
Company wrote 0 private or public responses to the review from Aug 15.
Lg Electronics - Worst Product Ever Purchased
Their customer service is terrible and they blocked my wife's phone after eight calls. I called back k with a different phone and was transferred five times. The representative promised to call me back but did not. We bought a lemon. Two years ago. The compressor and mother board went out. Poor customer service and poor product.
Company wrote 0 private or public responses to the review from Jul 25.
We purchased our fridge less than 3 years ago and the compressor is bad. I called LG 2 weeks ago today and it is yet to be repaired. They will cover the cost of the compressor but not the labor. It took 5 days to get the part and when the repair company installed it,...Read more
Company wrote 0 public responses to the review from Mar 02.
I didn't like
- Customer service
- Repair service
The knobs on LG range started to bubble and peel off. Wheni contacted LG they said it was my fault for leaving the oven door open too long which caused the knobs to melt. Really . . . They expect me to fall for that! Of course I could order new knobs which were...Read more
Company wrote 0 public responses to the review from Feb 25.
Sharing a similar situation. 2 years old. Stopped cooling. Best Buy tech came, sealed system issue-suggested I call LG (amazingly there was NO CHARGE!) So I called LG customer service-Wow, that was frustrating! Had to wait another 5 days for the LG “certified” tech to...Read more
Company wrote 0 private or public responses to the review from Feb 23.
First time consumer of high end LG washing machine. Alot of bells and whistles, very expensive machine was expecting great quality. VERY disappointed. Within the first year I had a small rust spot appear near the bleach dispenser within 18 months another appeared on...Read more
Company wrote 0 private or public responses to the review from Feb 19.
Unfortunately, I have an LG washer and dryer that was purchased a few years ago. I was cleaning the front control panel with a dry (I repeat, a DRY) paper towel and the lettering started to rub off on the paper towel. I called them and they said other customers have...Read more
Company wrote 0 public responses to the review from Feb 16.
I had a 2011 lg 42lk450-ub I bought it a few years ago. I was in my bedroom so only got a few hours of you each night. Much to my surprise I herd a loud pop, I looked and smoke was coming from my tv. I pulled the plug, luckily the breaker had already tripped. The back...Read more
Company wrote 0 public responses to the review from Feb 04.
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