filters
State:
Show
City:
Show
Product:
Show
Lg Electronics - Rusting around bleach dispenser of my LG top load washer
Lg Electronics - Rusting around bleach dispenser of my LG top load washer
My 4 year old LG washer started to rust around the bleach dispenser less than 2 years after buying this machine. The rusting has continued and now a larger area around the dispense is involved. As the base metal has rusted under the porcelain finish it began to flake...
Read more
Anonymous
Anonymous

Same problem. The lid hinge rusted out and the top crashed down, dislocating my right thumb. So add injury to inconvenience now. Do right by your customers, LG!!!

Anonymous
Anonymous

Same problem. It’s so bad the water leaks out on the floor

3.6
#983567
Reply to reviews
Electric range stopped working after less than a year old. This happened in August and here we are in October and still nothing. Every time I call customer service, I get a different story. The tech said he could not repair the range as the necessary piece was not...
Read more
Denise560
Denise560

Same story as ours. Will send another tech out, never happens and was told and approved for a replacement (call center is in the Philippines) then was denied saying another te...

1.0
I didn't like
  • Lack of customer service
  • Product quality
  • Customer service does not care and does not help
#1378487
Reply to reviews
We purchased the DLEX3370W Dryer with steam and after 2 months of light use (2 in household) it stopped turning on with only the interior light working. After 3-1/2 weeks a repair person came with a plastic front panel, even though the claim was for the dryer not...
Read more
Anonymous
Anonymous

The world was a happier place before the advent of cheap electronic controls. The sturdy, excellent electromechanical controls of yesteryear were vastly superior in terms of d...

1.0
I didn't like
  • Product is a lemon and extremely poor customer service
  • Lack of after-sales service
#1384795
Reply to reviews
Lg Electronics - Not a happy camper!
I called 800-243-0000 with a simple request for an answer to the question "what is the gold rectangular icon on SOME of my contacts in my contact list" . The Tech wanted my IMEI number, whether I was pre-paid, and other seemingly asinine information. All the time...
Read more
#1366367
Reply to reviews
LG has the worst customer service I have ever dealt with. I was without a refrigerator for 5 weeks and 2 days due to the compressor dying after only 20 months of use. I would call often to get status and everyone had the same speech to me, I mean literally the same....
Read more
Anonymous
Amy

I have been having the same experience! This is the worst purchase we have ever made and one of the more expensive ones!

1.6
I didn't like
  • Customer service and service policies
#1376345
Reply to reviews
Bought an LG refrigerator in October 2017. It quit cooling on July 21st. As of today, August 17th a repair tech from a Service Center recommended by LG has been out 4 times. They have replaced the fan and all air ducts, confirmed that there is no obstruction and cold...
Read more
LG Electronics
LG Electronics

I can definitely understand your frustration with having a refrigerator, that’s under a year old, stop working. Having multiple failed repairs and being without a refrigerator...

h.kitchener
h.kitchener

At least you were wise and bought a basic, no-frills fridge. For all the trouble you have had with the fridge and LG, I would just wander over to Lowe's and buy a new one---no...

#1332047
Reply to reviews
We purchased our #55LW5600 Smart, 3D LG TV in 2012! Now the internal tuner does not work, this should not happen on a six year old tv. It seems that one can purchase this same or similar tv for the amount to repair. What kind of crap is this. I fully expected this tv...
Read more
Anonymous
Scott ilive

I have had many tvs die from tuner not working, for very little you can buy a set top box, make sure they receive HD signals, try looking recycle yards, and Tv will still be u...

2.3
#1362893
Reply to reviews
My LG refrigerator, bought in November of 2017, would not hold refrigerator temperature. I called LG and they gave me diagnostics to go through. ie. pull the plug and leave the refrigerator off for 45 min then plug it back in and see if it resets. It did not. After...
Read more
1.0
I didn't like
  • After sales service
  • Product is a lemon and extremely poor customer service
  • Loss of food policy
#1340721
Reply to reviews
We spent $2,022 on an LG French Door refrigerator in May, 2012. The compressor went out in April, 2018 but was covered under a 10-year warranty. LG stated they would not send the new compressor directly to us, they would only send it to an LG authorized service...
Read more
1.7
#1352817
Reply to reviews
LG CUSTOMER SERVICE is an absolute JOKE!!!! Our high-end LG refrigerator (Model #LFXC24726S/02) has not been working now for over two weeks. The Geek Squad from Best Buy came out and diagnosed it as having a bad compressor. This is a factory warranty issue. We called...
Read more
LG Electronics
LG Electronics

What you have described is far from what we expect concerning our customer service. I can definitely understand how frustrating it would be to not know the expected time frame...

1.0
I didn't like
  • Poor customer service
#1347250
Reply to reviews