customer service service customer warranty repair problem phone products refrigerator home
1.7
Details

Update by user Dec 28, 2017

Part had to be reordered by the tech because LG advised him that the part was not shipping for some reason under the current order. The part arrived the next day (Dec 23) late and the tech came out on the 24th (Christmas eve) to replace it. This is a month after it...

View full review
Resolved
Review
#1150475 Review #1150475 is a subjective opinion of poster.
Cons
  • Refrigerator
  • Customer service does not care and does not help
  • Repair service
Reason of review
Warranty issue
Loss
$2500
Preferred solution
Deliver product or service ordered
Tags
  • LG customer service usa
  • Warranty And Customer Service
  • Lpxs30866D
1.6
Details
Garry Dewrell Bobbie Dewrell 3773 LeBlanc Drive Theodore, AL. 36582 251-591-7527 LG Refrigerator Stainless French Door LMXS30776 August 1, 2017 To Whom it may concern: We purchased this top of the line refrigerator from Home Depot 11/11/15 and it was delivered to our...
View full review
1 comment
Anonymous
#1367374

Still not resolved...9-8-17

Resolved
Review
#1085006 Review #1085006 is a subjective opinion of poster.
Product
Lg Electronics Lmxs30776 Refrigerator
Cons
  • Very rude and unwilling to compromise
Reason of review
Damaged or defective
Loss
$650
Preferred solution
Full refund
Tags
  • Contract law
  • LG Promotions
  • Lg G2 D800 Lollipop Push
  • Serial 411rmya0r578
  • Customer Service Knowledge
  • Spam uce gov
  • Planet Feedback

Resolved: LG Product Deceitful Quality | Lg Electronics review

1.0
Details
LG Product Deceitful Quality  - Lg Electronics review
LG Product Deceitful Quality  - Lg Electronics review
Top the line model $349 plus tax PLUS installation $450 16 months later smelling like something burning then quit working - BUYER BEWARE spread the word don't be quality deceived by this manufacture Top the line model $349 plus tax PLUS installation $450 16 months later smelling like something burning then quit working - BUYER BEWARE spread the word don't be quality deceived by this manufacture Top the line model $349 plus tax PLUS installation $450 16 months later smelling like something burning then quit working - BUYER BEWARE spread the word don't be quality deceived by this manufacture Top the line model $349 plus tax PLUS installation $450 16 months later smelling like something burning then quit working - BUYER BEWARE spread the word don't be quality deceived by this manufacture
View full review
Resolved
Review
#1018712 Review #1018712 is a subjective opinion of poster.
Product
Lg Electronics Microwave
Cons
  • Poor quality
Reason of review
Bad quality
Loss
$450

Resolved: Lg Electronics Refrigerator Review from Winkelman, Arizona

I purchased a French Door Refrigerator, which I paid $1,800 for, I have only had for 3 years, that stopped working. I have been without a refrigerator for over a week, LG has the worst customer service, their representatives have hung up on me three times, they got their money and they don't care if your struggling at home with their products. Last time I will purchase a LG product, Life's Good for the company not the customer.
View full review
1 comment
Acey
#1164493

What is there to say? Your experience is common. However, I agree that LG make unreliable products.

Resolved
Review
#854343 Review #854343 is a subjective opinion of poster.
Product
Lg Electronics Refrigerator
Reason of review
Bad quality

Resolved: Lg Electronics - Lg Air Conditioner Review from Dewey, Illinois

I purchased a brand new air conditioner lg 3/15 on line and 7/15 I open box plugged it in and all *** broke loose, it made rumble sound i unplugged it immediately call your service center your,service center said they are not going to fix it. I brought a new air conditioner and never got to use it because it came to me broken. This is *** and I have asthma that's why I purchased a new air conditioner to keep cool in summer, summer is almost over and all l get is the run around, this isn't right! I don't have $300.00 to give or throw away I work hard to save for a new air conditioner. Then on top of that their trying to tell me to pay for repairs ! I just want a fully functional air conditioner This not right I will call the BBB and the news station and anyone else they will listen to my problem with lg Please fix this issue!!!!!
View full review
Resolved
Review
#685478 Review #685478 is a subjective opinion of poster.
Reason of review
Damaged or defective

Resolved: LG APPLIANCES | Lg Electronics review from Calgary, Alberta

1.0
Details
2 and 1/2 years ago I bought all new LG appliances (stove, dishwasher, fridge,washer and dryer). We purchased expensive models hoping and expecting good quality appliances but the cheap old ones worked better. I would NEVER purchase LG again. The dishwasher is a piece of ***, does not clean the dishes. The control panel for the oven does not work. The trouble started just after the warrenty expired and continued to have nothing but trouble with them. I would not recommend anyone buy LG appliance. I will not be purchasing any LG product in the future and hope you stay away from them. Debbie
View full review
2 comments
Anonymous
#1229618

I have a 4 year old LG refrigerator that cost me $2400. I the seal system failed 3 weeks ago.

The sealed system has a 7 year warranty on parts. After 3 weeks and numerous hours of phone call run arounds the part are supposedly "In progress" which apparently means LG is clueless when the parts will be in.

I have never dealt with such an incompetent manufacturer in my life.

LG will never sell me another product!

Anonymous
#1137099

Don't buy LG products they don't back their products

View more comments (1)
Resolved
Review
#217185 Review #217185 is a subjective opinion of poster.
Product
Lg Electronics Range
Loss
$1200

Contact Lg Electronics Customer Service

Website:
Mailing Address:
U.S.A. Corporate Headquarters 1000 Sylvan Avenue
Englewood Cliffs, NJ 07632
USA
Phone:
(800) 243-0000
All Lg Electronics Contacts

Lg Electronics Products and Services Reviews

Compare Companies

Lg Electronics
Lg Electronics
831 reviews
1.6
VS
Samsung Electronics
Samsung Electronics
831 reviews
1.8
Compare Lg Electronics vs Samsung Electronics

Latest Question

Lg Electronics Questions