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On Nov 25, 2017 (the Saturday after thanksgiving) I put in a call to LG for my 4 door refrigerator ($2200+) that was purchased on July 4th just a few months prior. The issue was I was getting an error code that meant there was an issue with the main fan and service was...
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1.7
I didn't like
  • Repair service
  • Refrigerator
  • Customer service does not care and does not help
#1150475
Resolved
Garry Dewrell Bobbie Dewrell 3773 LeBlanc Drive Theodore, AL. 36582 251-591-7527 LG Refrigerator Stainless French Door LMXS30776 August 1, 2017 To Whom it may concern: We purchased this top of the line refrigerator from Home Depot 11/11/15 and it was delivered to our...
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Anonymous
Anonymous

Still not resolved...9-8-17

1.6
I didn't like
  • Very rude and unwilling to compromise
#1085006
Resolved

Resolved: Lg Electronics - LG Product Deceitful Quality

Lg Electronics - LG Product Deceitful Quality
Lg Electronics - LG Product Deceitful Quality
Top the line model $349 plus tax PLUS installation $450 16 months later smelling like something burning then quit working - BUYER BEWARE spread the word don't be quality deceived by this manufacture Top the line model $349 plus tax PLUS installation $450 16 months later smelling like something burning then quit working - BUYER BEWARE spread the word don't be quality deceived by this manufacture Top the line model $349 plus tax PLUS installation $450 16 months later smelling like something burning then quit working - BUYER BEWARE spread the word don't be quality deceived by this manufacture Top the line model $349 plus tax PLUS installation $450 16 months later smelling like something burning then quit working - BUYER BEWARE spread the word don't be quality deceived by this manufacture
1.0
Details
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Warranty
Website
I didn't like
  • Poor quality
#1018712
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Resolved
I purchased a French Door Refrigerator, which I paid $1,800 for, I have only had for 3 years, that stopped working. I have been without a refrigerator for over a week, LG has the worst customer service, their representatives have hung up on me three times, they got...
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rollo2016
rollo2016

What is there to say? Your experience is common. However, I agree that LG make unreliable products.

Winkelman, Arizona
#854343
Resolved

Resolved: Lg Electronics - Lg Air Conditioner Review from Dewey, Illinois

I purchased a brand new air conditioner lg 3/15 on line and 7/15 I open box plugged it in and all *** broke loose, it made rumble sound i unplugged it immediately call your service center your,service center said they are not going to fix it. I brought a new air conditioner and never got to use it because it came to me broken. This is *** and I have asthma that's why I purchased a new air conditioner to keep cool in summer, summer is almost over and all l get is the run around, this isn't right! I don't have $300.00 to give or throw away I work hard to save for a new air conditioner. Then on top of that their trying to tell me to pay for repairs ! I just want a fully functional air conditioner This not right I will call the BBB and the news station and anyone else they will listen to my problem with lg Please fix this issue!!!!!
Dewey, Illinois
#685478
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Resolved
2 and 1/2 years ago I bought all new LG appliances (stove, dishwasher, fridge,washer and dryer). We purchased expensive models hoping and expecting good quality appliances but the cheap old ones worked better. I would NEVER purchase LG again. The dishwasher is a piece...
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Anonymous
Anonymous

I have a 4 year old LG refrigerator that cost me $2400. I the seal system failed 3 weeks ago. The sealed system has a 7 year warranty on parts. After 3 weeks and numerous hour...

Anonymous
Anonymous

Don't buy LG products they don't back their products

1.0
#217185