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LG costomers beware. | Lg Electronics review from Union Dale, Pennsylvania

3.0
Details
My 60 inch LG TV lasted only three years. I am really disappointed with this TV. First there was a bright white spot in the center of the display, then the video went black next the audio quit. Sometimes a power off/on would restore the video and audio and then that no longer worked. I bought a Samsung and replaced the LG. I am hoping this will last longer. Very disappointed in LG.
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1 comment
Machele
#1787110

The sad truth is that, nowadays electronic devices are made cheaply in some foreign country and tend to be rather unreliable with little, to no adequate customer service when something breaks. Think "throwaway" for most of these things---when it breaks, just throw out and buy another. Just be glad you didn't buy a brand like HiSense or Element.

Review
#1726867 Review #1726867 is a subjective opinion of poster.
Product
Lg Electronics Tv
Pros
  • Picture quality
Cons
  • Short life
Reason of review
Bad quality
Loss
$650
Preferred solution
Let the company propose a solution
2.8
Details
Refrigerator and freezer no longer cooling.. Just noticed this afternoon
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1 comment
Anonymous
#1720468

Our refrigerator failed and was repaired. It failed again and we called for service.

The tech scheduled two appointments and failed to call and show up for either of them. We finally spoke with a supervisor who made a third appointment with the same guy for another week later. I asked for the tech's contact info as well as the supervisor I spoke to, and also his supervisor's contact info. He refused to give me any direct contact information.

This is terrible service on a terrible product!

Never again!! I'm going back to GE!!

Review
#1590224 Review #1590224 is a subjective opinion of poster.
Product
Lg Electronics Refrigerator
Reason of review
Bad quality
2.5
Details
I also purchased an LG refrigerator in 2014.It stopped working in 2015,one month after the 12 month warrenty expired.I contacted Sears were I purchased it and was told,"That's wat you get when you buy LG.I contacted an appliance repair company and they initially...
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Review
#1560752 Review #1560752 is a subjective opinion of poster.
Product
Lg Electronics Lfc20770St Refrigerator
Pros
  • Style of the refrigerator
Cons
  • Custom service and warrenty
Reason of review
Bad quality
Loss
$1250
Preferred solution
Let the company propose a solution
Tags
  • Terrible product
  • Rip Off Company Lg
  • Lg G4 Defective

Dissatisfied | Lg Electronics review from North York, Toronto, Ontario

2.7
Details
Washer is now 7 years old. Area around bleach dispenser started rusting several years ago. Hardly ever add bleach. Called customer support. No help at all. Now water leaking all over floor every time I run it. Also have an LG dishwasher that does not wash well. No more LG purchases for me. Very poor quality.
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Review
#1549959 Review #1549959 is a subjective opinion of poster.
Product
Lg Electronics Wt5070cw Washing Machine
Reason of review
Bad quality
Loss
$800
Preferred solution
Let the company propose a solution
2.5
Details
LG not standing behind product - Lg Electronics review
LG not standing behind product - Lg Electronics review
I am unhappy with my service call yesterday. The man showed up and I tried to find something on my TV to show the banding problem I am seeing. I pulled up a 5% grey slide on YouTube to show what I am seeing. The banding stands out during low light scenes and is hard to...
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Review
#1425205 Review #1425205 is a subjective opinion of poster.
Product
Lg Electronics Oled55C8 Tv
Reason of review
Bad quality
3.0
Details
I could not figure out why I was getting rough spots on my white uniform since I work as a nurse and I put in brand new white uniforms and I ruined them all and I googled it and I thought it was maybe coming from something at that lodge piece of metal that got lodged...
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Review
#1417107 Review #1417107 is a subjective opinion of poster.
Product
Lg Electronics Washing Machine
2.5
Details
Well.. where do I start.. I have an LG fridge.. it stopped cooling.. I contacted LG and they sent a repair guy.. He spent 12 hours over the course of 3 days to try and fix it. He couldnt. Then LG decided they wanted a second opinion.. so they sent another guy. This guy...
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2 comments
Anonymous
#1618906

Love the response from LG to contact the same customer service reps that haven’t helped you thus far! Same response to my review of the defective LG product I bought!

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Review
#1395181 Review #1395181 is a subjective opinion of poster.
Product
Lg Electronics Refrigerator
3.0
Details
refrigerator broke down on 7/8/18, tried contacting LG no luck so called my local repair man. He came our 7/14/18 said it needed a new compressor and seal system. He said this refrigerator was a lemon and it would, if I had the parts, $900 for them to do the labor. I...
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1 comment
Anonymous
#1580554

Oh goodness! I deeply apologize for not only the total monetary loss, but the poor customer service you’ve received and having to go so long without a refrigerator.

If you still have this unit, follow the link I have provided so that we can explore some options for you. ^KH https://refrigerators.lgsupport.com/hc/en-us/requests/new?id=WEB_100_sg_467D0E22B4BBFDF8D5816135BAEBD09F&

Review
#1337903 Review #1337903 is a subjective opinion of poster.
Service
Lg Electronics Customer Care
Pros
  • Design of products
Cons
  • Speed of repair
Reason of review
Poor customer service
Loss
$3000
Preferred solution
Full refund
Tags
  • Applicances
2.9
Details
My lg top loading machine now has a good amount of rust at the bleac dispenser container. Im still under warranty, but its cosmetic according to them and it doesnt affect the performence. SO UPSETTING. LG this is how you start to lose loyal customers, this is how you...
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Review
#1311226 Review #1311226 is a subjective opinion of poster.
Product
Lg Electronics Washing Machine
Reason of review
Warranty issue

Contact Lg Electronics Customer Service

Website:
Mailing Address:
U.S.A. Corporate Headquarters 1000 Sylvan Avenue
Englewood Cliffs, NJ 07632
USA
Phone:
(800) 243-0000
All Lg Electronics Contacts

Lg Electronics Products and Services Reviews

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Latest Question

Lg Electronics Questions
2.5
Details
*** product - Lg Electronics review
The knobs on LG range started to bubble and peel off. Wheni contacted LG they said it was my fault for leaving the oven door open too long which caused the knobs to melt. Really . . . They expect me to fall for that! Of course I could order new knobs which were...
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Review
#1197603 Review #1197603 is a subjective opinion of poster.
Product
Lg Electronics Lrg3091Sw Range
Reason of review
Bad quality