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3.6
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Rusting around bleach dispenser of my LG top load washer - Lg Electronics review
Rusting around bleach dispenser of my LG top load washer - Lg Electronics review
My 4 year old LG washer started to rust around the bleach dispenser less than 2 years after buying this machine. The rusting has continued and now a larger area around the dispense is involved. As the base metal has rusted under the porcelain finish it began to flake...
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43 comments
Anonymous
#1786816

Same here. Rusting around the bleach tray and also all along lower side of the upper rim. We will join the class action lawsuit.

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Review
#983567 Review #983567 is a subjective opinion of poster.
Product
Lg Electronics Washing Machine
Reason of review
Damaged or defective
Loss
$300
Preferred solution
Let the company propose a solution

Doe not do the job | Lg Electronics review

4.0
Details
After having an LG front loading washer, I swore I would never buy another LG washer again. I don't know what I was thinking, but after searching for a decent washer at a fair price I chose the LG Wave Force top load. What a big mistake. This washer ALWAYS goes out of balance when doing any kind of load (who has time to watch the laundry!!!), never puts enough water in the bin, the clothes come out knotted and wrinkled. I've tried every setting and still have had the same problem. No more LG for us!
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Review
#799817 Review #799817 is a subjective opinion of poster.
Product
Lg Electronics Washing Machine
Reason of review
knotted clothing & sheets, not enough water and always have to add water when doing any type of laundry.

Microwave | Lg Electronics review

4.0
Details
Bought LG microwave exactly 2 years ago and doesn't work no power.Only used it periodically for warming food up only. Called company and all they did was give me a company to fix it. That is 200 dollars. I will not buy anything LG makes again. I could see if it was say 5 years or more old. Mine still looks brand new I just remolded my kitchen. Best Buy should also help here but they got their money.Well they just lost a customer and I'll tell everyone about my experience
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Review
#748872 Review #748872 is a subjective opinion of poster.
Product
Lg Electronics Microwave
Reason of review
Problems with payment
Loss
$50
Preferred solution
Let the company propose a solution

LG Spring Kitchen Rebate-HOLDS YOU HOSTAGE!!!! | Lg Electronics review from Birmingham, Alabama

4.0
Details
I am like most others who purchased the bundle of appliances from LG. I am still waiting on the REBATE. They make us jump through hoops to get the rebate we are offered. Most of the time it is one of the selling points of the purchase then they get to choose how long we wait for the rebate. The rebate center employees offer little assurance as to when and if the rebates will be mailed. They are also RUDE but this may be because they have to answer thousands of times a day with the same response that your rebate has been received but has not been released by the credit card company for payment. I do think it is strange that they will not give you the name of the company issuing the rebate cards...if it were me not only would I give callers the name I would transfer them directly to the president of the company if I suspected they were doing consumers wrong.
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Review
#693226 Review #693226 is a subjective opinion of poster.
Product
Lg Electronics Refrigerator
Reason of review
Poor customer service
Loss
$300
Preferred solution
Give me my rebate and additional PIA fee of $100 for having to call every week to check the status
Tags
  • LG CHAT

LG's products are great but their customer service sucks! | Lg Electronics review

3.7
Details
Over Forty-five minutes on the phone with a 'customer service representative' who was not able to give me one answer to resolve my issue. Apart from that all she did was take me for a ride and bring up excuses for everything. The LG.com live chat is not always available and when it is, all they do is refer you to other sources. I kept going around in circles. Moreover, I track all my outgoing emails, and have proof that LG customer service do not even open their emails, much less address the issues listed therein. I recorded my last call with them and it was almost an hour and still got nothing done.
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Review
#682164 Review #682164 is a subjective opinion of poster.
Cons
  • No apparent resolution to my problem
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered

Not receiving customer service if that's what you want to call it! Receiving simple information on product features apparently is impossible! | Lg Electronics review from Saint Paul, Minnesota

4.0
Details
I have tried desperately to get information as to how all the features on my 47 inch TV work. The 3d features in particular. I was on the phone with 4 different customer service representative this morning and 2 product specialist, if that's what you want to call them, the total time exceeded two and a half hours. in all that time and with all of those conversations I never received even one answer to any of my questions! all I wanted to know is what is the purpose of the icons that appear on the screen when you turn on the 3d feature.not only could I not find someone that could tell me but I could not find anyone that could even look it up. I found one of the people that I was talking to extremely rude. This is not customer service.this isindicative of customer service across the country. I probably should say across the world.
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Review
#569224 Review #569224 is a subjective opinion of poster.
Product
Lg Electronics Tv
Pros
  • Their products
Cons
  • Representatives
Reason of review
Poor customer service
Loss
$1
Preferred solution
Let the company propose a solution

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