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LG Electronics Egypt - bad quality and bad post sale service / lg 32"- smart tv LG 32"- HD Smart TV date of purchase : 01/01/2018 incident : the screen had became black, without any image issue: I called LG service center of Egypt - phone 19960 he asked me to go to a...
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#1344315
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Lg Electronics - Clothes smell awful after washing and treating tub weekly

It is a waste of my time to wash our clothes in this cesspool. They would be better off never washing. We treat it weekly as advised and the stench of the clothes after washing is absolutely unbearable at worst and barely tolerable at best. We had an extremely cheap washer before moving and thought we were moving on to a better one, we were wrong. Very wrong.
1.0
Details
Product or Service Quality
#1341335
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My LG refrigerator, bought in November of 2017, would not hold refrigerator temperature. I called LG and they gave me diagnostics to go through. ie. pull the plug and leave the refrigerator off for 45 min then plug it back in and see if it resets. It did not. After...
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1.0
I didn't like
  • Disregard for customers frustration
  • Product is a lemon and extremely poor customer service
  • After sales service
#1340721
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refrigerator broke down on 7/8/18, tried contacting LG no luck so called my local repair man. He came our 7/14/18 said it needed a new compressor and seal system. He said this refrigerator was a lemon and it would, if I had the parts, $900 for them to do the labor. I...
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Anonymous
Anonymous

Oh goodness! I deeply apologize for not only the total monetary loss, but the poor customer service you’ve received and having to go so long without a refrigerator. If you sti...

3.0
I liked
  • Design of products
I didn't like
  • Speed of repair
#1337903
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We purchased LG Frenchdoor refrigerator in August 2015 for about $2700.00. In June 2016 it stopped working, needed repair, ice on the fan was the issue. Three months later, September 2016, stopped working again, same issue, another repair. The next month, October 2016,...
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LG Electronics
LG Electronics

Hey whoppingrockhopperpenguin, what you have described is far from what we expect. The amount of repairs along with the food loss is unacceptable to us. I would love to gather...

1.1
I liked
  • Respectful customer service reps
  • Easy to reach customer service
I didn't like
  • Short life span
  • Product quality
  • That i was told i had to follow the warranty info in every way
#1336027
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Bought an LG refrigerator in October 2017. It quit cooling on July 21st. As of today, August 17th a repair tech from a Service Center recommended by LG has been out 4 times. They have replaced the fan and all air ducts, confirmed that there is no obstruction and cold...
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LG Electronics
LG Electronics

I can definitely understand your frustration with having a refrigerator, that’s under a year old, stop working. Having multiple failed repairs and being without a refrigerator...

h.kitchener
h.kitchener

At least you were wise and bought a basic, no-frills fridge. For all the trouble you have had with the fridge and LG, I would just wander over to Lowe's and buy a new one---no...

#1332047
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Lg Electronics - Poor Value
I have a 4 1/2 year old LG-55LA9700. Approximately, 4 months ago there appeared in the middle of the screen a black sheer rectangle on my screen. As time went on more rectangles appeared on my screen. You can still watch TV however, if the back round of the screen is...
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Anonymous
Anonymous

"Empathy" is when the same thing happens to them as did to you. "Sympathy" means they are aware of your problem but doesn't necessarily mean they'll help. "Action" is what you...

2.3
#1330545
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i bought a LG washer in 2016. a lil while ago the agitator and cap came loose and fell off. Called the store where I purchased the product and explained to them what had happened. They sent me the website to show me a recall for that model and part. Called LG customer...
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2.4
I didn't like
  • Product quality and lack of professional customer service
#1328770
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LG Customer Service is horrible!! And I mean HORRIBLE. Purchased the LG X charge phones new on 7-31-18 online thru the Boost Mobile website. They are overheating from the minute I plugged them in and the chargers are overheating. (142 - 174 degrees) Can't use them...
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1.0
I liked
  • Old cell phone lg stylo 2
I didn't like
  • Product of hazzardous quality sold to me or lg customer service
#1327193
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Lg Electronics - Never reach

45 minutes on costumer line for technical support for commercial, nobody answered phone.
#1323424
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