customer service service customer warranty repair problem phone products refrigerator home

LG WiFi Support Issues | Lg Electronics review

1.6
Details
Purchase LG Refrigerator Model LFXS26596S on 11/20/2018 and it was connecting successfully until it failed to connect 9/18/2019. My washer & dryer are also LG appliances with WiFi that continue to work fine. I also have GE Monogram appliances that continue to work fine that are even further away from my WiFi router. I contacted support an have been given nothing but the run around by their support team calling on 10/1 with a promise that I'd be contacted in 24-48 hours so I waited and called them 48 hours later on 10/3 and what do you know they wanted me to wait another 24-48 hours while the tech folks (somewhere else investigate the problem)! This is a long series of delaying tactics...
View full review
Review
#1671142 Review #1671142 is a subjective opinion of poster.
Product
Lg Electronics Lfxs29626S Refrigerator
Reason of review
Poor customer service

Please buy something else | Lg Electronics review from Detroit, Michigan

1.8
Details
Man did it ever screw up I bought a entire kitchen full of Lg products the cook top has been trouble from day one they will not send anyone to look at it without a serial number and they have positioned it on the edge were the granite is and since I'm not a certified tech if I get it I or you will void the warranty I have 2 things wrong and 5 months of warranty left but if it is not deemed to be a factory issue I will have to pay for the service charge never in my life have I ever heard of such a thing, I beg you don't ever buy anything LG
View full review
Review
#1670829 Review #1670829 is a subjective opinion of poster.
Product
Lg Electronics Cooktop
Reason of review
All of the customer service, warranty etc.
Loss
$989
Preferred solution
Fix the damn thing

Rust on front panel under the soap dispenser of my front loader LG | Lg Electronics review

Rust on front panel under the soap dispenser of my front loader LG - Lg Electronics review
There is rust on the front panel under the soap dispenser of my LG WM3170CW front loader washing machine. I am conscientious about removing the soap dispenser to make sure it dries when not using the machine. And still the rust returns. Is there a warranty for this?
View full review
Review
#1668112 Review #1668112 is a subjective opinion of poster.
Product
Lg Electronics Wm3170cw Washing Machine
Reason of review
Bad quality
Preferred solution
Let the company propose a solution

Grey boxes or squares on LG 55LA9700 TV screen. | Lg Electronics review

1.0
Details
I have the same problem on the 55LA9700 model. More grey boxes show up all the time, I have five now. Also audio level control is horrific, volume goes up and down by huge amounts with every new program or commercial. The automatic audio level control is a joke, all it does is muffle the audio. The Magic Remote is also a piece of junk, the wheel selector wore out in less than six months. This TV has seen very little use, no kids, just two senior citizens who watch a couple of hours of TV in the evening. I urinated away $3000. on this piece of junk. I will never ever buy another piece of LG Junk. "I tell everyone I talk to!"
View full review
Review
#1668078 Review #1668078 is a subjective opinion of poster.
Product
Lg Electronics La9700 Tv
Reason of review
Bad quality
Loss
$3000
Preferred solution
Let the company propose a solution

VERY DISAPPOINTED AND FRUSTRATED CUSTOMER OF BEST BUY | Lg Electronics review from Berwyn, Illinois

1.0
Details
we had a tube that went out on our 4 month old OLED tv. called they had to go through service center, so they sent out Bens TV repair the tech came out cracked our screen, would not talk to me about the issue, said he need to step outside to talk to the office. Came back in and packed up his stuff and left. I called the next day and the rude Lady at Bens tv repair told me to Garbage the TV. I did not do the damage I have video of the tube going and no cracks in the screen. Now I cant get it repaired and I have the best buy credit card to pay. I am so pissed and frustrated no one at LG will deal with me.
View full review
Review
#1664620 Review #1664620 is a subjective opinion of poster.
Reason of review
Warranty issue
Loss
$2000
Preferred solution
Let the company propose a solution

I bought a refrigerator May, 2019. Repairs to the icemaker have been attempted 5 times. Do not buy this product | Lg Electronics review

The icemaker worked for one month. LG has outsourced the repairs to Sears - A&E. A&E have been to our house 4 times, replacing the valve, hose, and icemaker, or declaring that it was not fixable. Nonetheless, LG is sending a fifth technician to repair the icemaker. I feel as though I'm in some sort of alternate universe, endless loop and unable to get my refrigerator declared "unrepairable".
View full review
Review
#1664173 Review #1664173 is a subjective opinion of poster.
Product
Lg Electronics Refrigerator
Reason of review
Bad quality
Loss
$2065
Preferred solution
Full refund

Appliance fail after 1 year warranty expired | Lg Electronics review

1.3
Details
Appliance fail after 1 year warranty expired - Lg Electronics review
Our supposedly reliable and innovative LG smart inverter neochef microwave, rated 4.5 stars, decided to develop a temperature sensor problem shortly after the 1 year warranty expired. Customer service said that obviously, since it is just past 1 year, we either buy a new microwave or pay more than the $160 it cost to purchase it to get it serviced.
View full review
Review
#1658528 Review #1658528 is a subjective opinion of poster.
Product
Lg Electronics Microwave
Pros
  • Style
Cons
  • Stink - products and customer service
  • Do not work
  • Customer service does not deliver on promises
Reason of review
Poor customer service
Loss
$160
Preferred solution
Full refund
Tags
  • lg executive service
  • LG customer service usa
  • Rip Off
  • Bad Repair Poor Customer Service
  • Lg Neochef Microwave
  • Lg Microwave

LG V10 and Verizon are pure crap | Lg Electronics review from Austin, Texas

I bought 2 LG V10s, within 3 years both died with a boot loop problem. $750 each. Stupid Verizon says I would need to wait 4 weeks for an 'open enrollment' period to get coverage to get a replacement. Or I can get a $300 discount on a new near $1000 phone! What a great deal! I get to pay another $700 for something I already SHOULD have. Both companies should go to straight to *** 'Cause that is what buying from them creates, ***
View full review
Review
#1657562 Review #1657562 is a subjective opinion of poster.
1.0
Details
I purchased my new refrigerator from Sears four years ago. First of all I purchased Kenmore, not knowing it was LG!!! The ice maker did not produce ice. For 2 1/2 years they would come to repair for it to only last approx. 6 months before breaking down again. After the...
View full review
Review
#1650379 Review #1650379 is a subjective opinion of poster.
Product
Lg Electronics Refrigerator
Pros
  • Beautiful designs
Cons
  • Product is a lemon and extremely poor customer service
  • Refrigerator has not worked from day 1
  • Do not work
Reason of review
Damaged or defective
Loss
$2300
Preferred solution
Replace the refrigerator

LG Refrigerator LFXS28968S defective | Lg Electronics review

1.0
Details
The refrigerator is defective and they are still selling them. Had refrigerator delivered on a Monday from Home Depot plugged in the unit and 3 hours later we had an error message displayed and touched the sides to move unit out to unplug and the sides were very hot to the touch. Talked to LG and they said the cooling fan was not working and they could not repair unit and we needed to return unit to Home depot. Home Depot would not replace the unit at the same price. LG and Home Depot have lost my business.
View full review
1 comment
Anonymous
#1749385

I have had a few of it phone. Last expensive as he'll.

One drop the whole thing is shattered...case and window protector.

Never but from you again. Samsung here I come.

Review
#1648962 Review #1648962 is a subjective opinion of poster.
Pros
  • Nice looking
Cons
  • Product quite working after 3 months
Reason of review
Damaged or defective
Loss
$500
Preferred solution
Let the company propose a solution
Tags
  • Bad Lg Electronics