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We live in Maui/Hawaii and have a LG French Door Refrigerator LFXC24726 bought at Lowe's Maui for $2,373 in November 2015. On January 22, 2019 we noticed that our fully-filled fridge was no longer cooling and the frozen food was thawed even though the compressor was...
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1.0
#1459098

Lg Electronics - LG Phone Repair

Yikes your customer service looks bad. I would agree my wife was having a problem with her LG phone turning off. It was under warranty so it was sent in. Her carrier was Virgin and you reset the phone and defaulted the carrier to Boost. So we get the phone back and can not even use it because of the changes you made. You told us to send it back for correction. It has now been sent back 4 times and you have yet to set her phone up with the correct carrier. She has not had a phone for 7 weeks. we have called the Philippine call center 23 times and have been told a supervisor would call us back 7 times and have yet to talk to one.
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#1497027
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Lg Electronics in Mcdonough, Georgia - Worst ever customer “service “

1 year old too of the line refrigerator. Their certified repairman couldn’t fix. Same runaround and nasty service reps and supervisors as reported by others. Their entire jobs are to wear out complainers. Will not honor warranty. Avoid LG like the plague
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#1479694
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Bought a Top Load Washer and it has not cleaneing my clothes properly since day one.LG req. me to have 2 techs (different Co's) come out and the issue has not been resolved. Called Ex Office and Sharon told me that the issue is because I don't know how to do laundry....
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I didn't like
  • Customer service and attitude
  • Product is a lemon and extremely poor customer service
  • Service department consistently misrepresented themselves
#1465674

Lg Electronics - Puchase of LG Smart Tv was a big mistake

I purchased a 50 inch LG Smart Tv less than 2 1/2 years ago, and it has already broken!!!! You would expect a brand new tv to last longer than 2 1/2 years. I believe that the definition of a truly bad tv, is when you can't turn the tv on. If you can't even turn it on, that says a lot about its construction. I am truly disappointed, and regret that I purchased the LG Smart tv. If you decide to purchase an LG Smart tv, my advice to you is to purchase the warranty, or risk losing a lot of money. This is a tv that you will definitely want to purchase a warranty on, or buy it at your own risk!
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#1493479
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Lg Electronics - No live help! Anything to get you to go away

My lg washer dryer literally caught on fire, they have no service center in my area(Boston,ma! Lol) so they referred a company that would t even touch it... been calling for a month every day and the only call I get back 2 weeks ago was looking for a proof of purchase that I’ve sent 2 times via fax and email... this company sucks! They keep referring me to the executive customer service saying they can only email and not call them
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#1471794
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Lg Electronics - Never informed of a recall on bad comprissors

sucked 2 weeks to repair a 3 year old refrigerator and still have not been reinbrused for spioled food The repair persons from ae factory service were the most incompetent repair persons .
#1524200
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Lg Electronics - UK6500AUA 4K HDR Smart LED UHD TV w/ AI ThinQ - 55" NO HELP AVAILABLE

Contacted the "LGChatbot" and indicated I have UK6500AUA 4K HDR Smart LED UHD TV w/ AI ThinQ - 55" ...and wish to turn off internal speaker and switch to my stereo for sound...found myself in a loop answering same questions...when "agent" was asked same questions got " I am still learning language" when asked if someone could assist got loop again starting from original position and original question...I rate service in one star due not have any negative stars...the site was completely a waste of time...if this is true for other "LG" products will not ever purchase another...definitely not a tv....
#1515839
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Lg Electronics - Do not buy any LG products!!!! They suck!!!

I have a 4 year old refrigerator thst has a LG compressor, they only last around 2 years!!!!! I spent $3700 for this refrigerator. Broke piece of *** ,worthless waste of space *** pile. LG can burn in *** , *** you LG , i am going to put you out of business
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#1465289
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Whatever you do, do not buy an LG Fridge or for that matter anything from LG. The service is beyond cruel, it's deceitful. We had a fridge/freezer that stopped working and contacted the service department. We wanted to try to get a quick repair as our food in the...
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Anonymous
Rhonda

Agree! It’s been almost two weeks and we still can’t get anyone from LG customer service to call us back to schedule a technician to come out and examine our range to find out...

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I didn't like
  • Service department consistently misrepresented themselves
#1432192